Luxe Rental Apartments - Residence A La Carte

There was no communication with people.

They let us wait at the lobby for an hour just to check in. Then they took us up to the room for 2 people only. However, we booked the room for a group of 3. This property said the room I booked have an issue with AC. The owner expressed her apologies , somehow she had a mix up with me and another guest and that is why my room was not available. It was unacceptable and not what I expected. It was totally a terrible experience for us when we were in mood for traveling.

This property was stunning with highrise views of the bay. Shopping, groceries, dining options all available on premises. Easy to get a cab. The communication with the property to check in from visiting in a foreign country was excellent. Verh responsive and quick to answer questions. Check in was a breeze and thw property was perfecr for my family. We would highly recommend the stay.

Spacious and new apartment in a developing area of Ha Long. Nice restaurants in the hotel. Good value for money.

Super appartement luxueux très bien placé avec tout le confort pour un excellent rapport qualité prix. En revanche, la procédure d’arrivée serait peut être à revoir car c’est un particulier qui vient vous chercher en bas de l’immeuble : nous avons dû demander à quelqu’un de contacter la personne car nous n’avions pas de carte SIM.