Mai Chau Onsen Retreat

We stayed at Onsen retreat for 3 nights. The location was amazing, it was set back and really peaceful and picturesque. The buildings were beautiful and it felt like a special place to stay. The staff were so friendly and helpful

There were some noises in the ceiling that kept us awake. The rooms weren’t cleaned regularly. It was a bit expensive for the quality of the facilities.

We had the best stay at the Onsen Retreat. The property is stunning and the food is great. Big thank you to Eddie and the owners for making our stay perfect as it was a special occasion for us. We can’t wait to come back and spend more time here in paradise.

Nice view to the rice field from the bed. Friendly staff

A good find. The views and location was great, although a little bit further from other attractions. The food in the restaurant was great. The staff (especially Ung) we’re friendly and very accommodating, helping us out with transport, recommendations, etc… Would definitely recommend.

Would have liked the option to rent scooters directly at the property (however they gave us a recommendation of where to rent from).

Location-wise, it’s located in a lovely valley surrounded by staircase paddy fields, but far away from the usual commercialised Mai Chau town, so perfect for those who want peace, like us. We took an afternoon walk around the area and got a nice early morning bike ride to nearby area which was quite lovely. The food was absolutely gorgeous! Locally sourced ingredients, seasoned to perfection, in my humble opinion. The staff were super nice, solicitous and attentive to our needs

For the price we paid, I was hoping for a better door 😂 it might sound funny, but big gap underneath the two doors in our room means two things: bugs coming in at night, and loss of aircon coolness in the room

We really enjoyed our stay here. The staff were above and beyond helpful, and really friendly. Great local food available , and big portions. The room was large, and comfortable, and the views amazing. It's a beautiful location stunning scenery peaceful and quiet, great to get away for a relaxing few days. We were sad to leave, we were made so welcome.

Nothing major, it would be helpful to have an electric socket by bedside and some bedside tables. Also it would of been nice to have some sun loungers around the pool, or some comfy chairs outside. A menu in each room would also be helpful, but none of these things distracted from the enjoyment of our stay.

The resort is absolutely stunning & the staff were exceptionally kind and helpful. We especially liked the naturally heated swimming pool & the views of the surrounding area.

The resort is a little outside of town, so make sure you have a method of travelling around in case you don't want to have every meal at the resort.

We absolutely loved our stay at Mai Chau! The team treated us like family, even making us home woven scarves on our departure. The retreat is so so beautiful and peaceful, we wish we had stayed longer but can’t wait to go back some day! And even though we went during off season it was still stunning here (next time we’ll be back for warmer weather to utilize the outdoor pools). One of the highlights of our trip was biking around with Ung and seeing the village and the beautiful landscapes of the area (HIGHLY recommend)

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The one point is given for the staff who tried to manage the disaster to some extent. They provided an oven as the temperatures dropped to freezing point at night and the heating with air conditioning was nowhere near enough for the hut-like structure.

The problem is that the operators are simply too greedy. The exorbitant prices raise expectations that cannot be fulfilled in the slightest and leave guests in a real disbelief. The "deluxe" room was charged with around 70 USD per night (without discount allegedly even a fantasy price of nearly 350 USD). After travelling through southern east Asia and particularly Vietnam numerous times, it is worth half at most (during warm summer months). The prices for food are also exorbitant, for these costs you can dine in top restaurants in big cities. Be aware that the hotel is far away from Mai Chau (approximately 30 minutes by car) and it does not offer a real restaurant service where you can choose spontaneously. Rather, the food must be pre-ordered at least one hour in advance (supposedly to be fresh, but at this price level and in Asia this is a matter of course anyway). Breakfast: The orange juice was diluted with water, the salad was served with mayonnaise. The hotel is supposed to be new, but at least the furnishings (such as the toilet) were old and worn – obviously they have already been in use elsewhere. Also, the room was not clean, there was no closet or other possibility to store clothes and the hot water supply did not work. Finally, it is striking that the accounts for many of the very good "guest" reviews have since been deleted. Shamed be who thinks evil of it ;)