Cannon Inn By Capital O Gonzales Tx

They were overbooked. There were no towels or toilet paper and only 1 pillow. When i called to tell them, they said they didnt have anymore. The only good thing about it is that it was clean.

Great value- will stay again

We came there for a concert and are room was unavailable because of a plumbing issue. We were given a key for a different room for when we returned. When we arrived at the second room there was no bedding or pillows, no controller for the AC. The window was broke out of the bathroom and the TV had been stolen. I asked for a refund and still haven’t received it.

Our room wasn’t ready because of a plumbing issue. So we were put in a different one that had recently been broke in to and the TV was stolen. Not to mention that the bed didn’t even have sheets or pillows. We were put in this room knowing that the window was still busted out. I asked for a refund and still haven’t received it.

We went to a music festival and hotels were limited when I booked it, which was to be expected. I called customer service and attempted to settle with just a bed. The lady that was working there seemed very overworked and overextended considering she was the only one working there. The owners of the property don’t seem to be properly keeping up with the hotel. According to her, the plumbing was also broken. When we got to the room there was a bug on the pillow, a bug on the curtain, no toilet paper, no towels, none of the plugs were working, a broken window and the AC wasn’t turned even when we came back. At the end we decided not to stay

Just wanted to let everyone know that I booked this place because my original place got canceled due to a roof issue. So I immediately booked this place 3 weeks before our trip even took place. It said there was 1 room left so I booked it. Some one from the motel called me about an hour before we left and told me they had to cancel and refund my money because they had a plumbing issue which left us with no place to stay for the weekend. Did you really have a plumbing issue or did you realize you overbooked due to the music festival and realized you could get more money??

Didn't have very high expectations to begin with but with that being said, this was far worse than I could have thought. First of all, when we booked this room we were given options as to the size of the bed. We booked a king size bed but once we checked in to our room we found that the bed was instead a FULL size. There was a dead cricket in the room and the floors had clearly never been mopped. The bathroom window had no lock mechanism, meaning anyone from outside could have easily climbed in through there. Paper thin walls meant I could hear entire conversations being had by the people staying in the room next to us, not to mention the sound of their alarm going off and being repeatedly snoozed to no end early in the morning. To top it off, we got locked out of room the second night of our stay. We arrived to find that our key no longer worked so we were unable to go into our room and had to leave our belongings behind as we ventured to find another place to spend the night. This was because there was NO ONE physically present at the front desk and no one answered the phone after we called multiple times in the span of the following 2 hours. The following morning we returned, only to find there was still no one at the front desk and no one answering phone calls. Finally after almost an hour, someone answered the phone, we explained what happened, and were eventually let back into our room. The staff member apologized and offered us a refund for the night we didn't stay on

I didn't stay because they had plumbing issues. The place didn't look clean or inviting.

Great location. Had to wait additional time to get into the room due to understaffing. Had to ask for a mini fridge. No washcloths. Staff was very friendly.

They knew I was running late for check in, got there at the time mentioned to them, never answered my class until next day, had to rent another room. Rooms are being remodeled but is an old hotel.