Home Inn & Suites Orlando-Apopka

Didn't even stay smelled like chemicals in room

The hotel was fairly clean and comfortable. The bed was decent, but not the best. There was mold on the floor of the shower, so we didn't use it. Luckily, our neighbors weren't very loud, but the door to the room provides no sound isolation from the outside. Overall, it was a good place to stay for one night while traveling through.

Check in at 3pm, got there at 345. Room wasnt ready, was told at 4pm it would be 5 mins, almost 40 mins later and having to get the manager were we finally allowed in our room. Constant noise all night coming from outside.

Unfortunately in a 2 story motel situation, you have no control over outside and upstairs noise disturbances. I found this to be true in every motel I’ve stayed at. The room was adequate for spending one night. I liked the amenities of soaps, tissue, towels, microwave, fridge even Though I did not use all these.

The check-in process went great, very friendly staff working at the counter. However, my stay was less than satisfactory. The bed was very uncomfortable, and the room lacked any comfort period!! There was yelling and screaming, dogs barking my entire stay. The visible improvements they recently made look good, but, could work on adding more comfort to peoples stay.

I have never had the worst time. I went in to check in around 5ish and got to the counter and they barely gave me a chance to tell my name before they tell me my reservation got moved to a different place down the street. The lady was very difficult to understand with her accent and wouldnt gove me any reason to why i was not contacted by them or expedia to mention a change of hotels. NOT 1 PERSON TOLD ME I WAS MOVED UNTIL I GOT THERE. Thats unacceptable and unprofessional. Got over to the place they moved me to and the Adam the mgr was not told we were coming over. I sat on the phone for almost 2 hours with expedia and Adam next to me. They refused to help me until Adam stepped up and got on the phone. I was told by Home Inn that they didnt charge me and told by ADAM at Days Inn Apopka that it was comped becoming of the issues. EXPEDIA would not listen to what was going on. Finally Adam had it handled.. This should never be the case of over sold hotels by 6-10 at each place. Because Home Inn was sending them to Days Inn they became over sold and Expedia just let it happen and made a bunch of people mad that came in. It was 2 hrs wasted of my time. ADAM saved the day and help make things right when others wouldnt help. I dont know if ill ever use Expedia again.

Interesting. Front Desk was helpful and friendly. As wife says - room was basic but comfortable and roomy. Only real issue was that the while had nice new TV the channel selection was not all that great - no Major Channels hence no Sports, News or Local Shows.

low price

The room was nice, but there were a couple of blood stains on one of the pillow cases. Also there were people hanging out outside of the room talking and laughing until 11pm.

Friendly staff, Considerate, Clean rooms, would definitely recommend!