Atria Inn & Suites

Worst experience at a hotel ever! The surface of the tub was coming off. The sealant for the sink applied incorrectly. There was a hole in the curtain so someone could look in the room at us! The sealant on the back of the sink counter dripping down. When you walk into the bathroom area the tile was sticking up and could cause an injury if someone hit their foot or toe on it. The smoke detector was missing! The towel that you used for the bathroom floor had holes eaten almost through them. The person that checked me in was not friendly at all. When I checked out the person I spoke to about ALL the problems said “The room was clean wasn’t it?”

This was a very decent property once, hence the traditionally high ratings. The rooms are large and the neighborhood decent. There seems to be no avoidable maintenance made at this building ever. In two of the three rooms we rented, the lights didn't work, on one the door handle came right off, and my microwave stopped working. The ceiling lights have been removed but the opens shells are still there. The shower is uncontrollably hot before 6am and steady cold after 9am. All dealings with the management are through a small crack armored glass window that make communication virtually impossible. The vending machines are still labeled but have long been removed. But by far the worst are the guests staying there - every night they shouted and screamed on the walkways in front of the property. Every night and all night long. And with management holed up in their mini-fortress no one could address the issue. Despite the good price, the large rooms, and the decent location, I would not stay there anymore.

I arrive had a reservation and they had already rented one of my rooms.They said they would give me a rebate and still got charged the same amount even though one room was smaller and not what i had reserved.

Nice and helpful staff

The staff at this property are very kind. They have someone on staff 24 hrs a day and never hassle me before check out time. The property and furniture are a bit dated but it’s clean and has reasonable pricing. The best part…No bugs at all. This is my short notice, go to spot and they haven’t disappointed me yet.

everyone was nice

Dirty sheets and shower, lots of the furniture had lots of splatter marks all around, TV broke (stopped working our first of 2 night stay).

The hotel is in need of an overhaul. The water was scorching hot in the sink and shower. We couldn't adjust the temperature. The sink water pressure was too high. I ended up all wet. The washing machine wasn't work. The a/c took several hours to cool the room. We went down to talk to the front desk, but no one answered the door.

The staff was very friendly.

The shower was discussing. It looked like it had mud backed up in it with cracking paint chips you would stand on all on the shower floor. The bed was like sleeping on Jello, extremely mushy. The overall condition was like a fish cabin on the beach shore. Parking lot in front of my door was covered in cig butts. The AC and TV did work fine.