Neighbourgood Ravenscraig

Clean, comfortable and beautiful small room - shared a kitchen. Well organized. Communicated over whatsapp for check-in - lengthy online check-in process.

حجزنا سريرين منفردين ومع الأسف اللي جانا سرير مزدوج

The location was convenient for my needs.

The beds were not singles as requested. I was travelling for work with with my employee. The staff agreed to separate the beds. We dropped off our luggage and left. I later recieved aessage asking if we can switch to another room that has separate beds. I agreed but asked that the new room key be left in the old room, which they agreed. We arrived back from work around 12h30 to find no key. It took the night manager an hour to arrange new rooms for us and while he was very helpful, this was a huge inconvenience, it was cold and we were exceptionally tired and the last thing we wanted was to be sitting outside for an hour. The rooms are very basic. Mine only had a lace curtain, while the other room, the curtain was falling off. The TV is supplied but with no complimentary channels.

Felt very safe, spacious room, nothing was too much trouble

The pool was lovely the area very nice and thought it was perfect for what we needed

The staff apologised with flowers and sweets, and promise to refund 1 room for 1 night

The one room was not ready at 4pm, with check in being 1pm.

Everything