Canfranc Estación, A Royal Hideaway Hotel - Gran Lujo

Excellent hotel with a fantastic restaurant. Our second visit and we will return!

Muy acojedor y una limpieza excelente todo muy bien .no se le puede poner ninguna pega .Desde la entrada recepción hasta la limpieza todo muy bien.

Sitio emblemático en pleno Pirineo, confortable y decorado con mucho gusto. Personal muy amable y efectivo. Muy recomendable

We loved the hotel, brand new, beautiful, friendly staff. looks like a big hotel from the outside but has the cosy feel of a small hotel inside. I thought the price was pretty good value for the level of quality. The only things we didn't like were the pool charges - expensive at 20 euros a person, we prefer to have short sessions regularly (and the fact there isn't a morning infant session isn't ideal), and to us the cocktail bar felt a little lacking in ambience, it was a bit cold and the lights pretty bright - the main bar area was a nicer place to sit we thought The food was all excellent, but if your eating there everynight then there needs to be more rotation of dishes, we kind of felt like we'd done the menu by day 2. theres not much in walking distance otherwise I think we will be back in future, particularly when the children are old enough to do some proper walking in the area. thanks!

Absolutely gorgeous hotel in the beautifully restored Canfranc station. It’s a perfect location for exploring the glorious Pyrenees

Absolutely beautiful hotel with an amazing history in a lovely Town. The restaurant was great and we had a lovely dinner on the first night. Nothing is included in the rate so there are a lot of extras like the pool and breakfast, something to consider when booking. I would definitely recommend for a stop between France and Spain.

Estancia agradable y entorno fantástico.

This is a spectacular hotel in its location and in the building itself. The staff are outstanding - notably Valentina, the brilliant 'mixologist' in the library, and Monica in the restaurant - but there are signs that the management is unimaginative and certainly not customer-oriented. So the end-of-visit report is ‘Good but could be much better’. As prices increase, value for money needs to increase too. Most disappointing was the mad idea of charging €20 for using the swimming pool! I've stayed in world class hotels in most parts of the world and nowhere have I come across anything so inappropriate and alienating as that. There was a nasty taint of upsetting in other practices too. 'Milk the Guests' is not a good look. Other details of poor design or planning or execution are: - Lack of English (or French or German) TV - foolish for international guests. - Unreliable WiFi - definitely not appropriate for an isolated hotel in the modern age. - Breakfast buffet was good but menu choices were poor. - Impractical design of the bathroom had few flat surfaces. - The room had limited writing / working space.

Sandra welcomed us with such a friendly smile. Professional and very patient. A superb member at reception.Everyrhing was perfect thanks to Sandra's kindness. Cocktails were heavanly. Thank you everyone ar Canfranc Estacion.

Bâtiment exceptionnel dans un site remarquable Bon séjour mais la classification de cet hôtel est plus proche d'un 4* que du 5* annoncé.