OYO Stay Inn Elmbank Terrace

First no email was sent about check in instruction. You are ment to reasve one 24 hours before your stay. When i arrived at the property the letter box was missing the locks were broken bins iver flowing. No one was there to check me in. Called nuber given through this site. They could not find my booking by booking number name or phone number. Was given a managers number in the city. That manager said no one was available for that property and sent me to another place in a diffremt part of the city costing me time and money to get their. Arrived no one was answering called the manager back ge got someone to come and let me in. Was no tv no toiletries no wifi. Bed was bad condition could feel all every spring. Not a good experience. I wont book again and do not recommend this place. Also very hard to find had to ask in a take away to be directed up a dark ally way with no signage. More like a homless hostle than hotel. Not worth the money