Rooms at The Ritz Complex

Good location and clean

Noise until midnight

Very well appointed room. Helpful staff. Hotel happened to be in a convenient location as we were attending a function in the next street. In the absence of breakfast, the communal dining area was great for our family spread over several rooms to get together for brakfast we had bought outside.

Access out the back of the building to the carpark would have been good. A disco running until midnight with customers talking loudly outside was not conducive to sleeping. We were warned about it but it would be much better if it didn't happen or stopped earlier.

Wonderful stay, very nice clean room with a comfy bed-shower was very good with lots of pressure, I will definitely return when next in the area

A very friendly receptionist, and it took less than 5 minutes to check in. The room was nice and clean with an en suite bathroom. The shower was nice and spacious, and hot water was available. The bed was very comfortable, and plenty of pillows were available. A TV was provided, along with a kettle, tea, coffee, sugar, and milk, as well as a hairdryer (not sure if it worked, as I didn't have to use it). Check out was anytime before 10.30 am and was easy and simple. Thankyou for a great and comfortable experience.

This is just for feedback. As I am a single female, although it was a key-card locking system, I would've much preferred an extra lock on the inside just for extra peace of mind. I would definatly book in again at this hotel but I will politely ask for another room other than number 19 only because it was above the entrance/exit door which was constantly getting slammed shut, which at one point, it shook the bed I was sat on at the time, however it did stop after 10-10.30pm hence why i didnt feel the need to ask to move. That is the only thing that let this hotel down, which is a shame as everything else was excellent for the money.

Very clean

Steep stairs