Stone trough hotel

Amazing stay as always staff wonderful food lovely rooms 5 star see you in September xxx

Overall excellent and would certainly stay here again, receptionist was super helpful only 2 minor things were my shower in the annex had awful water pressure so showering was a challenge and the breakfast seemed on a budget cheap sausages used etc which against how good evening food was is a surprise

Nicely decorated rooms, comfortable bed. Could offer more choice of eggs at breakfast (poached, scrambled). Was shocked to hear from the waitresses that if you want another cup of tea/coffee or even water with breakfast, that you have to pay for it!

Having had time to reflect on what we coined at the time as a Fawlty Towers type experience, it almost seems more fitting to re-imagine a different sit-com of the time, whereby maybe Arkwright makes the same trip across the Pennines that we did to start a hotel, joined by Nurse Gladys, to remain ‘Open all Hours’. The hotel presents itself well and far from a tight-fisted Arkwright style. Indeed if fancy wallpaper and cushions are your thing, then you have landed on your feet. However underlying this is a budget filled approach that cannot be shaken. As for getting what you paid for, well we actually got a little of what the previous guests had paid for, in terms of a half-filled (not half-empty) miniature bottle of shower gel in the shower, 2 out of the original 3 custard creams on the drinks tray and pillows which one can only assume were the winners of a pillow fight that had gone on before. All of this though was only found after we managed to get into the room. Here we needed help as the lock was sticky and it felt like you were going to break the key off. The helpful receptionist though did get us in, you just had to j-j-j-jiggle it a bit !!! The room itself was compact and not quite bijou. I cannot recall the last time I could stand in the middle of a hotel bathroom, touch all 4 walls without moving, and still have a shower, wash basin and toilet. Full review continued in attached image due to space confinements...

Thanks

Restaurant good and service excellent. Comfortable bed. I was surprised to find there was no hairdryer in the room which is quite unusual nowadays. Its a pretty basic piece of equipment.

The room was very small and no way was a decent double. The mattress was old and stained and the bedding very well used. The shower had black mould The sink plug hole was black The carpet from reception was actually black with dirt it was truly shocking. Receptionist accused me of being rude because I complained which I did politely. We could not stay in this room and had to find alternative accommodation. Easily one of the worst hotels I've ever booked !

The weather was hot so we could eat outside with a lovely view. The food was nice and the room was spacious.

Bed was really comfortable

Bed very comfortable food average