Bellevue Apartments Middlesborough

The owner Steve was amazingly helpful throughout and couldnt have been nicer.

Not a thing,was perfect

Nothing at all.

The bed frame was broken, the bedding had blood stains on it, the outdoor terrace had an unpleasant smell, and all of the cushions were heavily stained. Despite these issues, my partner and I decided to stay as we had already paid for the accommodation. Before leaving, we cleaned up after ourselves, made the bed, and bagged all of our rubbish. We also noticed several nitrous oxide canisters (used for balloons) left in the corridor, which did not create a great impression. The landlord’s customer service was extremely poor. He refused to return our £50 deposit because he found a single cigarette butt and a small amount of ash outside the property. We were aware that smoking was not permitted inside the rooms and fully respected that rule. However, there was nothing stating that smoking was prohibited outside, and there were already cigarette butts among the stones from previous guests. The landlord claimed he was keeping the deposit to cover damages and additional cleaning costs. There was no damage caused, and removing one cigarette butt and a small amount of ash certainly did not justify a £50 cleaning charge. We eventually recovered the deposit through our bank. The landlord disputed the claim and submitted photographs as “evidence” of how the room had allegedly been left. The room shown in those photographs was not even our room. Overall, this was a very unprofessional experience. After reading other reviews, it appears that withholding deposits may be a recurring issue. It feels less like a genuine policy and more like a way of taking extra money from guests.

Lovely and clean, everything was perfect.

The location left a lot to be desired , in a very rough area .

Outside terrace

Just wish it had hot tub

Never got my deposit back

Property is okay

The staff when I reached no body is there even they write 24/7 staff available