Bellevue Apartments Middlesborough

Absokutkey freezing staff was horrible ripped us off kicked us out a day earlier for nothing what a bad experience will never return

Could of been warmer

How modern and quiet it was

To be fair there was nothing we did not like

The layout of the room was really well thought out, everything was easily accessible, and positioned well so that you didn’t feel cramped or boxed in like you get with more expensive big name hotels!!

The only real complaint I can have is that the Wi-Fi code on the wall in room 4 is incorrect, not a massive issue though as you receive the code in the online check in anyway!

Nice place, nothing like other OYO places!

Lovely room. Would highly recommend

N/A

Nothing!

I booked this accommodation believing it had a private bathroom, only to find out after payment that it was an external shared bathroom. On arrival, the heating system was stuck at 7°C, and despite calling customer service repeatedly from 3pm to 8pm, nothing was done. The receptionist even switched off his phone, leaving me in freezing conditions. No guest should ever have to experience this level of neglect, especially in such harsh weather. The lack of transparency, care, and accountability is unacceptable. This experience has caused me significant stress and affected my mental health. I sincerely hope management takes responsibility and ensures that no other guest goes through this again.

I enjoyed my stay. Great service.

Wifi password in Room 1 is wrong. Had to go through my email to obtain the right password. Password error can be corrected on the board in the room by the door

The room itself is absolutely amazing. I booked the room with a little outdoor area and even that was unbelievable could not believe how well decorated and how clean the room was. It is directly across the road from every shop you need hospital is located down the road even a toby carvery it’s a 10 minute walk into the town not much more you need or could ask for. Ste the owner was great with me sorted me out within a few minutes.

Nothing it was 10/10.

The room was OK although on entering the property it felt much more like a HMO than a serviced appartment

The location was very rough, gangs of lads outside with dogs on strings. Didn't feel safe.