Scalloway Hotel

At jeg blir belastet for 6 rom. Når jeg har kun har bestilt 2 rom. Det er utilgivelig måte og lure penger fra kundene sine. JEG HÅPER ATT DERE BETALER TILBAKE DET FERE HAR TATT FRA OSS. Mvh Steinar Olsen

Great location. Breakfast available on site along with a bar. Wifi worked well in my room on level 2.

Wifi didn’t work at all on one wing of level 3 but did on the other side of level 3.

Location.

I was made to understand that I would not be welcomed ordering food half an hour before last orders because they were busy. Sausage roll for me that night. Breakfast service equally slow I did not bother in the end. Small and tired room.

The location is very good and our room was comfortable with a lovely view. The rooms have been refurbished in recent years and are a good standard.

Some confusion over dinner booking but the staff are clearly working hard and service a little disjointed. The younger staff need some customer service training - wine had been missed from our bill which we pointed out but no thanks offered. Breakfast staff off hand and no farewell or customer interaction on departure.

Excellent location, dog friendly and very welcoming staff.

Great staff.