The Quays By Greene King Inns

Very clean and lovely bar with food next door

I booked through Hotels.com and didn't have the option to add breakfast, it was removed when you paid in full in advance. I assumed this meant that breakfast was included, however, it was included some days and not others, the staff couldn't help either. They checked on the computer and it said room-only some days. Each morning it was a mystery whether I had to pay extra for breakfast or not. On top of that, some days breakfast was cooked to order and some days it was a buffet, some days I got asked what eggs I would like and other days I got what i was given, it was just very inconsistent

No hot water for shower in morning. The adjoining restaurant was very uninviting. Will never stay here again

Nice hotel for work stays and options

No

Overall it was OK. sorry say I don't think I will stay there again. The parking lot was not the cleanest and having people at the end of the parking lot in trailers piling garbage was not a nice thing to look at.

Friendly, clean, comfortable. Plus a discount on food at the attached pub.

Lovely staff,efficient check in,room clean. Bathroom floor very slippery for someone on crutches! Dinner... hmm,don't order the burger. It was inedible,tough,thin and tasteless. Husband only took one bite and left the rest. When staff asked how our food was he told them burger was awful- she just shrugged her shoulders and took the plate away. No refund offered. Staff in general however were lovely.

This is a lovely large small hotel with good services. The staff members were responsive and attentive. The attached Carvery had many local people eating there and was excellent value. Hotel guests get a discount as well on what were excellent prices.

Great hotel with a nice pub for food and a drink next door great and helpful staff in the hotel nothing is too much trouble