34k Hotel and Resort powered by Cocotel

Cleanliness and friendly staff.

Nothing at all.

Location and friendly staffs.

None that I known of.

It is a relatively new hotel

Most of the staff were friendly and happy. The swimming pools and surrounds looked good.

The first couple of rooms they tried to put us in stank of cigarette smoke. Even the room they did give us developed the smell of cigarette smoke after the deodoriser wore off. I noticed "No Smoking" signs in the rooms, but there were also ash trays immediately outside the door. Several times I asked for replacement coffee and whitener sachets. Each time this was misinterpreted and cups of coffee were brought to us, and charged for!

5 star service for very affordable price! Great staff! And would like to thank Patrick, who helped us and provide beverage for my relatives. Thank you for your professionalism! Definitely I will come back again! I do really Love the rooms, view and the balcony so relaxing! Note: not much to see outside the properties but they provide small convenience store inside.

The place is nice and has been maintained well. All of the staff are nice and helpful. I really appreciate their efforts to attend to our request. The room is simple, we took family room that has 2 double beds and we requested for extra pillows. I never expected it to have a comforter for this kind of room which is a plus 😊 Overall our stay went well and we are happy about the place

The noise from the videoke. Although you can request from the front desk to have the volume lowered, and they have curfew for using the videoke which is at 10pm.

Clean

The aircon is not cool I order fried rice big but they not give me the plate or extra plate

the staff are excellent, accomodating and courteous. the resort is hidden behind their event center.,.its a new resort so everything is still good.