Nuuk Taal Lake

Wow! Stunning property. Amazing food, pool area, and views.

Loved all the decor and the beautiful rooms. The view was spectacular and the food at the restaurant was incredible!

It felt like the staff were just always watching us wherever we went or whatever we did. The whole place only has a few rooms so it was not full when we stayed, which was probably the reason why this happened. However, we felt uncomfortable at times and felt like we couldn't just enjoy the space and walk around the area without having someone watching nearby. Also we brought food from outside, and we got in and the room wasn't ready so we started eating it outside and was told by the staff we couldn't eat it and we had to wait for our room to be ready. By the time we checked in, the food we brought was cold and it ended up being a waste.

Very nice place with helpful staff. Well-maintained rooms. Food is a bit overpriced and serving time can take anywhere from 30-45mins at mealtimes if your group comes in 3rd onwards.

Everything is fantastic, except for some details (see below). The staff is friendly, service is very fast and there is practically a 1:1 ratio of service staff to guests (not counting more staff in the kitchen, porters, gardeners etc.), so it is a place where the guests are very well taken care of.

The wifi is too slow. It’s not normal and nobody helped to fix this, but instead just said “ah well, you might need to disconnect and reconnect”. It was consistently too slow- after several tries- to do anything other than write on whatsapp. After checking online reviews, this also seems a consistent problem with this property. This is simply not acceptable in the 21st century. They did not explain us anything when we checked in. We found ourselves in the room, unaware of breakfast times, where the pool is, whether there are pool towels, how to book massages etc. We had to go and ask all these things. With a property like this, there is a story - why is everything Danish themed? Why are there pictures of Greendlandic landscapes all over?… These kinds of backgrounds would also have been nice. They asked us to pre-order the dinner. When you know the concept of the hotel, that it’s small and a mix of guest house and hotel and the restaurant doesn’t cater to external guests, this makes sense. But since they never explained anything, it was weird - as in why is it necessary to pre-order in a restaurant? The room was perfect other than small details: a closet with no hangers, a minibar with nothing in it, a television remote that needs several pushes of the button to work. All of that is on the micro detail level, but when you are paying their prices, you can expect perfection. They are too price focused: When you ask for some bread for your (20 USD!!) salad, they tell you there’s a charge (really, for bread!). When you order a coffee at breakfast, they make a point of letting you know that only 3 refills are included and they tell you there’s count of the refills when they come to bring them. I’m at a luxury resort, but somehow this makes me feel like I’m counting the pennies on vacation.

We loved everything about this place from start to finish. They could not have done anymore. The staff and service with superb!

Very helpful staff and georgous setting with landscaped gardens. Internally decorated with care and attention to detail. About 90 minute drive from Manila's NAIA airport.

Staff are pro's and make everything a tailored experience. Loved to give them decent tip. Well deserved. We will be returning very soon. The chefs are excellent! Rooms are big and spacious. Really appreciated the welcome drinks, the attentiveness of staff and the board games are superb!!! In fact I hope theres more board games as it was really great to play with family. Table tennis is a great addition. The view.

Theres no long term stay deals or promotions which would be great to have! I got a splinter in my big toe which I believe was from a twig/branch which fell into the pool.

Thank you for the great hospitality.. very beautiful view for the lake and volcano, good quality food and amazing architecture..