NH Copenhagen Grand Joanne

Very close to the station but also well located for city centre wanderings and the Tivoli Gardens. Staff very friendly and helpful.

We had paid for a superior room, which was more expensive than any hotel we've ever stayed in, anywhere. But the room we were given was small and with one small window looking out on a blank wall, which made it feel really claustrophobic. We couldn't see the sky or tell what the weather was like. We checked in very late because of train delays (7 hours late), so couldn't do anything about the room that night. I spoke to the receptionist the next morning and explained that it was our 40th wedding anniversary and we'd paid for a superior room with high expectations. She was very helpful and agreed to move us to a nicer room. It wasn't much bigger than the first, but had two rooms looking over the main street, with much more natural light.

Location was great.

Felt underwhelmed for how much I was paying

Konum, temizlik

Oda da bavul rafı ve kasa olmaması.

Vriendelijk en behulpzaam personeel.

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die lage

grösse und ausstattung des zimmers entsprechen nicht dem preis personal nicht immer zuvorkommend

Die Lage. Das Personal

Preis und Ausstattung passen nicht zusammen!