PalazzoBellini

La posizione e la struttura di recente allestimento.

È andato tutto molto bene.

Easy access to town nice area

Nothing

No cups, instant tea/coffee. The towels are stiff with stains. The direction to the property is not clear. No staff is available in sight until next morning after 9.

The hotel and room was nice. However the bed had a hole in the middle so you rolled into the middle of the bed. Also the pillows were big and hard. The sheets were rough and scratchy. We did not sleep almost all night here. The bed should be the most important item in the room! There was no counter space in the bathroom to put your items.

The hotel was in a great location, close to the main street. It was extremely clean and pleasant. You need to inform in advance about your arrival time, as there isn’t always someone at the reception.

The shower was nice. We liked the free coffee and croissants and the coffee shop for breakfast.

The sheets were all pilled and dirty in appearance. There was blood on my husbands pillow. It was 11pm at night when we discovered this,so no rectifying. We slept on top of sheets, but still. Plan to pay another 28 euro for over night parking. I would of scored this place much higher, but with the disgusting sheet situation that can't happen.

The front desk was staffed for a few hours a day, and outside of those hours were to be contacted via a social media app. For the first few days of our stay, the keycode to open the doors kept expiring, and I was unsure any staff would get a message quickly to let us in. I let them know when we were going out, kept my phone charged, and they were responsive. Also, there was flooding during our stay, and the hotel needed to turn off all power and water for an entire day to fix it. I wish I could give a better review because the staff was friendly and helpful.

Location was good. Check in was easy. Staff were mostly prompt and effective. Had an issue with the shower drain that was dealt with quickly.

The bathroom was dirty, fresh towels smelled moldy, the shower drain was clogged, the shower had extensive black mold in all four corners and caulking. The black mold was coming out of the shower to the exterior and clearly underneath as well. It was beyond filthy. Staff dealt with the clogged drain but didn’t acknowledge the mold at all. You have to run the water for some time before hot water will come out. The mattress was also heavily stained.