The Residences Olympia

Nice large unit conveniently located, but roach infested kitchen. Had them spray the unit while we were out but it did little good.

Bathroom water can’t be drain, no hot water for shower and air conditioning were not working at in some rooms! Terrible construction noise during even night time, 24 hours non stop ongoing construction just right next to the hotel! I couldn’t sleep and got headache. I booked for 3 nights but left the hotel the next day after my stay there with terrible experience! But the location of the hotel is well situated.

Staff was nice enough. Not very diligent though. The room was very spacious but outdated. There's no staff covering for breaks. There were critters. The security guard was great. The tub was very high to step into and I'm 6'1. And the linen wasn't clean Negatives that don't really matter: Constant construction noise And no view.

Great Location

The facility is aging and not maintained. Broken floor tiles, etc.

The worst’s place I have ever started in 35 years of coming and working in the Philippines and that’s is 100s of times I can’t even begin to tell you the place was flies and bigs the toilet did not work there was no working phone to call the front desk you had to get on the elevator and go down then you had to call for someone to come to the front desk to help you I told them my complaints and oh ok house keeping will take care of it no came if I set down at the table to eat we would be attacked by flies as if we where in the park having. A picnic would have been better that is no joke Them they did not wor they did not I gabby I put the toilet seat back on myself the correct way . Sad very Sad house keeping came the next day to the door I open it only to have person hand me 2towels and leave did not clean or empty the garbage this was on the 2nd day The morning of the 3rd othe 4 day stay I went down and had to wait at ten am again call the front desk clerk and wait to inform him that I couldn’t continue to stay another day I was checking out at 11am and want a refund for my two nights that were left he informed me they would not refund my money because I book a 4night stay and had no refund policy… I was very up Set I pay my stay up front in Philippine Paso And they cheated me out of my Money I looked just around the corner at Ascott hotel It was very nice and not that much more money. Do Not Consider this hotel tell for any reason there are to many good ones area

Staff are very accommodating. I'll be definitely come back next time.

I saw some pest inside the room. But overall was good.

I was afraid of that room! because I can't explain that sound, I feel like I'm not safe anytime someone enters my room from the window

I would have liked it on the 3rd floor in the middle because it is safe

Proximity to major shopping areas. Friendly security and front line staff.

Overrun with cockroaches. I mean they were everywhere. Kitchen, living room and the bedroom. I complained to the front desk and their solution was to give me a large can of roach spray of which I had to use all of it and leave for the day. I returned to at least 30 dead roaches and another few whose death was imminent. Note to “The Management”, take responsibility, get your place clean and don’t expect your front line staff to take the blame for your poor housekeeping management.

Location

The ask me for cash deposit

Location

The management could have told us that there was no cable television. No cleaning service. Have to run after to change the towels, toilet paper and the door keys not functioning. Would like to check out immediately but they wouldn’t refund our money we paid back. It was a very miserable stay! Please take this hotel on your list as you will just damage the reputation of booking. com