Hotel Herencia 625

Smelly water. Not senior friendly bec. it has no elevator. The staffs are very friendly and accomodating .

No elevator. Breakfast is at the restaurant with less than 10 choices to choose from.

Very nice and convenient location , close to the tourist spots.

The rooms were surprisingly spacious. The hotel is located at a great spot where you can plan your next trips. Rooms were standard but on the nicer side. The shower head in our room had its spouts pointed everywhere causing a bit of a flood in the bathroom, they’ve placed a towel by the shower entrance preemptively to help but It’s a temporary fix. Only major problem we had was that we booked 2 rooms and they prepared only 1 assuming only 1 room was booked for 8 people. Had to wait in the lobby for them to finish prepping the other room. Overall we had a nice stay inspite of everything mentioned. Noone was booked in the entire floor that we stayed and they gave us opposite rooms which made it convenient for our gatherings. 4/5

Washroom was not well maintain and dirty

Very pleasant stay with good food for breakfast, nice amenities friendly and helpful staff.

Water pressure ran low for a few hours. Elevator would be helpful with AC on the stairs.

I appreciated the cleanliness and comfort of the room. They even allowed us to check in early, which was a nice touch.

I was disappointed with the receptionist 😕. She initially accused me of not giving the 1,000 peso deposit, although she later apologized. I hope this kind of misunderstanding doesn’t happen again in the future.