TRAVELITE EXPRESS HOTEL LA UNION

No hot water and toilet paper Had to remind staff several times for hot water.

The room

Close to shopping and transportation.

The hotel is right along the highway which is the best thing about it. It’s not close to San Juan, and a bit of a walk to San Fernando. We reserved two rooms: one was clean, the other had dirty sheets. One room had bath towels, the other didn’t. The service was inconsistent.

Views cozy room.

All good and hotel is clean and safe

I like it because its easy to get transportation and near mall.

The hotel only has the basic amenities like TV and Air-con. They have a small restaurant area at the ground floor. The staff were very friendly though. Also, there was an incident in which the heater was not working so we had to call it in.

All services were good and satisfied

A modern construction building opened 2023 and positioned near the Robinsons' La Union mall and right on the main highway. Ample parking at rear of hotel. However, rooms are austere and basically only for sleep. No hot water in the ensuite shower ("maintenance required" they said, but my view - based on older reviews - is that they just switched it off) and no floor towels, so floor is very slippery. Rooms have no chairs or even hanging space for clothes, nor irons or hair dryers etc. A/c was just about adequate. TV reception was poor analog, with only a few channels watchable. Door to my room had to be 'forced' open and shut due to thermal expansion of the wood. Overall this hotel could be great, but currently it feels like they ran out of money and opened anyway. Nevertheless, it's functional, feels safe, and if you pay US$38 a night or less, it's ok for value for a one night stop-over. But this hotel could be so much more with some attention to customer requirements.