Riad Rêves D'orient & Spa

From the moment we stepped into our Riad, it was clear that our stay was going to be something special. The hospitality we experienced was nothing short of amazing, making us feel welcomed and valued as guests. The rooms were a standout feature - spacious, beautifully decorated, and equipped with all the comforts of home. Abdul, the Riad manager went above and beyond to ensure our stay was comfortable and memorable. Whether it was the warm greetings every morning or the attentive service throughout the day, the professionalism and kindness were evident. What really set this place apart was the attention to detail. From the impeccably maintained facilities to the thoughtful amenities, everything was designed to make our stay as relaxing and enjoyable as possible. In conclusion, our stay was an unforgettable experience. It truly felt like a home away from home, thanks to the fantastic rooms and the exceptional hospitality. We cannot wait to return and would highly recommend it to anyone looking for a special place to stay.

The hospitality was absolutely fantastic, we were made to feel immediately at home. The staff are all very welcoming and friendly and went above and beyond to make our stay unique and personal. Special shout-out to Mohammed and Abdo for catering to literally all of our needs. Both were happy to share their sense of knowledge of the city with us. Mohammed making sure we had breakfast on the last day getting up extra early just so we started the day right!

It was a little difficult to find - but it does add to the authenticity of the city.

Our stay at Riad reves d'orient was simply unforgettable, and this was largely due to an employee who stands out for exceptional hospitality and excellent service: Abdo. From the moment we entered the Riad, we were greeted by Abdo with a warm smile. His attention and friendliness truly made our stay special. Abdo took the time to welcome us with a refreshing tea and introduced us to the amenities of the Riad. What particularly impressed us was Abdo's comprehensive knowledge of the city. He provided us with valuable tips and recommendations that made our stay in Marrakech truly memorable. His passion for the city was palpable, and his explanations of the sights and cultural nuances left a deep impression on us. Abdo goes above and beyond to ensure that guests feel comfortable and that all questions are answered. His commitment and professionalism are reflected in every detail, whether it's the cleanliness of the rooms or his willingness to assist us with any concerns. It is evident that Abdo is not just an employee at the Riad but a true ambassador for hospitality. His dedication should serve as an example of excellent customer service. We hope that his outstanding performance is recognized by the management. Thank you, Abdo, for the unforgettable time at Riad reves d'orient. You made our stay special, and we will always remember your warm hospitality.

Friendly and attentive staffs. Easy communication. Asked and served breakfast at any time when we came out of our room.

DIRTY, is the 1st word to describe the hotel room we stayed for 5 nights. Dirty toilet seat with dried urine. My sister had to clean it on our first night because it was very late to notify or bother the staffs. Dirty bedsheets and blanket. Pillow cases have stains, bedsheets were not cleaned and they had sweat odor. I had intense itchiness on my whole body while staying there for 5 nights. My sister got some elevated rashes/patches on her arm on the 4th night. We suspect there were bed bugs or other buds in the room and beds. I had confronted the hotel staff about dirty toilet seat and bedsheets after our first night. He seemed acknowledged and talked to the cleaning lady. But not much had improved on the following 4 nights. Mirror in the bathroom was not cleaned. Rugs were not cleaned. Aside from the undesired cleanliness, the room was lack amenities. Shower gel and soap are very bad quality, towels were very rough and hard like rugs. No bottled water and facial tissues. Forget about the hot tub if that’s what you are booking this hotel for, because they will tell you it has some problem and doesn’t work, as many guests have mentioned about the same thing too. It is suspicious how did this hotel get a rating of 4 star on google and 3.5 star on Expedia/hotels.com. In my opinion, even 1 star hotel is better with cleanliness and better amenities.

The beds are wonderful, the location is exactly where we wanted to be, the cleaning staff is beyond excellent, and best of all, Abdo. Abdo is the best concierge and guide to the city! He made our entire trip enjoyable. The cooking class on site, included a guided trip to the markets, was one of our favorite experiences. 10/10 rating from our family.

It is a safe neighborhood, but the Riad is down a left, right, left, right, left, alley. The staff met us at the taxi with a hand cart for our luggage. As we followed, you may seriously doubt where you are going but it is all good. There is only one way in and one way out of this neighborhood and you will get oriented in no time. Short walk to main square.

Beautiful Riad with nice little pool and rooftop terrace. Very nice people!

They didn't give us the room we booked but another one in a neighbour riad. The room was nice but the location was not as perfect as the original one.

We loved the staff and service. Abdu, our host and his team made us feel like family! The decor was also lovely.

While traditional in many Riads due to their design, we didn't love not having windows and sunlight in our room.