The Grand Riad and Spa

Riad was beautiful and staff were extremely helpful and nice... Helped us with any excursions we planned and upgraded our room when we booked a few extra nights Highly recommend in marrakech

From the moment we arrived at the Grand Riad & SPA we knew we were in for something special. Nestled right in the heart of the Old City, the location couldn’t be more perfect — within walking distance of historic landmarks. The staff here are simply exceptional. From the warm welcome at reception to the attentive concierge and housekeeping team, everyone went above and beyond to ensure our stay was seamless. they always greeted us with a smile. Our room was spotless! The Grand Riad isn’t just a place to stay — it’s part of the Old City experience. The mix of exceptional service, authentic ambiance, and unbeatable location makes this hotel a true gem. We wouldn’t hesitate to return and recommend it wholeheartedly to anyone visiting the area.

We stayed in the Grand Riad and we had a great experience. Ghislaine and the rest of the team were amazing. We really liked the place as it is a quiet and comfortable inside and just minutes walking from the centre.

Très bien Service très bien Manque peut être une carte avec les boissons prix etc…

The staff is amazing, always available and supportive. The Riad is nice and well located.

The Riad is very clean, smells amazing and is gorgeous! I love the rooftop lounge and having breakfast around the pool in the morning. It’s such a special place with amazing energy.

The riad was beautiful and clean. Our bed was super comfortable and our room was welcoming and clean. The staff were welcoming and went out of their way to be helpful and accommodating.

The bathroom was small with nowhere to put our cosmetic and travel pouches. The shower has no glass and flooded the floor. Our room faced onto the road and at times it was very noisy during the night. We didn't ask to change rooms but I'm sure they would have accommodated us. Our friends didn't experience the street noise so it was particular to our room. The location was a bit sketchy and difficult to find but once you walked in, it was a beautiful hotel/riad.

Staff were so helpful and attentive. They will help you find places. Enjoyed the Hamman and massage at the hotel. Lovely terrace. Pool is inside and small so no exercise in there. Nice breakfast but don't expect full English brekkie. Small side streets can be tough to navigate and had one incident with one guy wanting money but most locals are very helpful. 2 min walk to taxi stop is good. Walk to main square Jemma el Fnaa is 15-20 min depending on crowds, bikes, scooters etc. Overall we preferred our hotel on the edge of that square as it had a nice rooftop pool and was very quiet.