Morgan & Mees Rotterdam

Locatie was gunstig gelegen ivm bezoek aan het EMC. Kamer was ruim en efficient ingedeeld. Heerlijk bed! Alles zag er goed onderhouden en schoon uit. Vriendelijke ontvangst

Eigenlijk niets!

Prachtig gebouw en kleinschalig. Leuke fotos van mensen met hun hond aan de muur.

Good location, nice size, friendly place

It was just fine

L’emplacement de l’hébergement est idéal, à seulement 20 minutes à pied de la gare principale de Rotterdam. La chambre était cozy et accueillante, et malgré la rue qui traverse le bâtiment, le bruit était négligeable. La nature environnante offrait un cadre paisible et de l’air frais.

Mooie grote kamer, goed bed, heel dichtbij het Museumpark

Het was best gehorig

Dear Guest Relations Team, I paid €1,226.83 (see attached) for a two-night stay at your hotel, and I can honestly say that I have no intention of ever returning. For a hotel charging this level of rates, I was surprised to find that the room did not even provide basic amenities such as slippers or cotton pads. To make matters worse, the main entrance would not open properly at night, causing unnecessary inconvenience and frustration. The final disappointment came at check-out. At 11:00 a.m., when I left my luggage with reception, the staff member did not provide me with any claim ticket or reference number. When I asked how my driver would be able to identify and collect my luggage later, I was told that claim tickets are only given at check-in and not when luggage is stored after check-out. My concern was met with little more than a blank stare. After decades of international travel, I have never encountered such a practice. I now realize how fortunate I have been that every other hotel I have stayed at considered a luggage claim ticket a basic security measure. Considering the price paid, the overall experience fell far below expectations and certainly below the standards one would expect from a hotel in this category. I am extremely disappointed with the level of service and attention to guest experience