River's Edge Resort at Heber Valley

Scenic area, our cabin had a small creek running through the backyard. Nice amenities, billiards, cornhole, etc. Very friendly staff. Very quite the night of our stay. Window mount A/C could barely keep up (was almost 100 degrees outside during our stay). No television in the cabin, free wi-fi but was slow at times.

Really beautiful place to stay! I really was in need of a washer/dryer for my clothes... the room was huge, and easy to use. Supplies in the office store made my washing easy. Loved staying here!

The air conditioning in the cabin did not work. Also don’t understand the need for two TVs especially if they don’t work

Checking in was so simple. Our cabin was clean and just fine for us. We did think it was odd the master bedroom didn’t have a fan but the other room had the ac and a fan. Very quiet

This is a very fun property! A few things I wish I knew before going, bring extra chairs if you like staying inside. There are two chairs inside the traditional cabin. There is a picnic table outside so we did a lot outside. There is a fire pit so bring things for that. If you are visiting with kids, bring lots of quarters. They have a pool table and arcades. There is a change machine but it gets empty quickly. The staff are super helpful and friendly. This place is a great place to have indoor amenities but also gives you the feel of camping. There are a lot of things to do nearby but this property is tucked back away from all the commotion.

Arriving was scary, the lady yelled at my mother for checking in late even though we called and left two voicemails telling them we would be late due to car trouble. The front door to our cabin would not lock and it felt very unsafe. The windows would not lock and were broken. I opened the closet to hang up a shirt and the shelf fell on my and bruised my arm. The bed had bugs in it, under it, and on top of it. The bathroom was dirty. I moved the bed to plug in my phone and the headboard fell and broke. My mother and I did not feel safe at all, and stayed up for 5 hours until we could find another place to stay, then returned the key and left. Would not recommend staying here. Very unsafe feeling. Very unkind people running it.

They say checkout is at 11:00 and checking after 3:00. we checkin at 3:30. They gave us the room, but on entering, it had not been cleaned from the day before. We thought we would change and head out and a lady showed up to do the cleaning. There was still garbage in the room afterward, including a bandaid left over from before sitting above the soap dispenser in the shower. The room never quite got cold enough and the cooler was running rather loudly the whole time. For the price, while roomy, there was really not much to it. The wifi never worked. I would guess you understaffed, too few wifi routers and access to really handle the amount of people there, and the room cooler was meant for a room half the size of the place we stayed.

Bedbugs! Yes... we all had bites all over our bodies after renting a cabin here last weekend. Description of the place is very misleading. It said the cabin had a 42" TV and the pictures look very nice. Unfortunately, not all the cabins are nice and ours did not have a TV. Looking into it further if you read below the description it says "in common area". Not too big of a deal since we didnt really plan on watching TV, but also said the cabin came with a coffee maker. It did not. You have to pay for coffee in the main building if you want any. The common area has arcade games and a pool table. Our kids enjoyed that the first night, but the second night it had a sign that it was closed for an event. We inquired what the event was and it was a fundraiser. When asked what the fundraiser was, we got told it was for their own family. Hmmmm. So, you close down an area that is part of the facility to raise funds for yourself. After discovering the bug bites and actually seeing the bedbugs, we called them as soon as we got back home. The lady I talked to said that it was not bedbugs it was mayflies that bit us. Look it up! mayflies dont bite, and we even sent pictures of the bedbugs discovered. Dont stay here!

We were not expecting to rough it, but we were also not expecting hotel luxury. We knew we would need to eat out, although there was a kitchen. There was no table, no common area inside and it legit was a shell of a house. I’m glad I brought soap, shampoo and conditioner or after a hot day watching ball we would have only been able to rinse off. The only air conditioner and ceiling fan was located in the bunk bed room on one side of the cabin. In the big room there was no fan, no window and no air flow. Your only hope was to leave all doors open and hope air would travel from one end to the other. Temperatures were in triple digits during our stay. The big room was unbearably hot! A dirty sock was left in the bathroom, shower nozzle was broke off, and every door handle broke no locking. We had to ask for bedding. The lady was very nice and retrieved it but was certain that it had been left in the closet. All closets were empty. Big room did have bedding and TV was not in room and cable hanging. Wi-Fi did not work and we struggled for reception. Had we known what fully furnished and details really meant, we would have prepared better. It was unfortunate and a costly stay where no one was comfortable. It was like Goldie Locks but nothing was just right. Big rooms bed was hard and room hot. Bunk room beds were too soft and room was freezing.

The view and the cabin was clean people were friendly