The Bellwood Manor

Everything

Nothing

L’établissement est exceptionnel, très confortable, bien placé par rapport au centre-ville mais au calme.Sans doute le meilleur hôtel de Nuwara.Le personnel est très compétent et sympathique et formé aux établissements de luxe. Le cuisinier est exceptionnel également.

Le nec plus ultra du service. Tout le personnel est à vos petits soins. Que ce soit le chef ou la SPA thérapeute, tous sont exceptionnels. Je vous laisse la surprise de leur manière de vous dire au revoir.

Rien

Beautiful hotel, good hotel rooms. Good massage when we first were doing check-in. Property has both positives and negatives (will write more details below). 1 hr free in Spa (sauna/pool). Snooker table. Tasty breakfast.

The problem is not the property - but we rank properties vs how much they cost. In our opinion - the cost wasn’t worth it, and for how much rooms are we expected more. See feedback below 1. Other services cost too much - Spa we considered doing but 3x, 4x more expensive than what you would find in other places (on positive the masseuse is VERY GOOD , we could tell from the free 5min shoulder massage on check in) 2. Hotel offers 1hr in Spa (Finish sauna, steam room, hot pool), which is nice but: near pool windows there is some mold (presumably from humidity). You need to balance “hot” spa with some “cold” water as refresher. For example: we sat in a very hot pool, went to even hotter steam room, and then to even hotter Finish sauna. After that you sit there - wanting like a cooler area, but you don’t have one, your choice is just to return to another hot area. 3. During check in - we asked about cost of breakfast, were told USD25 pp (we thought ok a bit expensive but ok, for comparison we stayed at similar priced hotels though out our trip - and breakfast was either included or it was 500-1500 LKR). Bill arrives at the end 10000 LKR pp (so 20k LKR or 65USD for two, above stated during the check in…)

Really nice hotel with friendly and very helpful staff. Dinner was amazing 6 course meal, with the chef explaining each course. Breakfast was also great. We enjoyed using the sauna and plunge pool too.

Window above our door meant light comes in from the hall through the night without being able to block it out.

Great location, great facilities Exceptional food

Nothing

The property, grounds and room were beautiful. Dinner and Breakfast were delicious. The staff were kind and hospitable.

Food pricing could be made more apparent. We had to hunt a bit to find it. Breakfast rate wasnt advised until we got the room bill. But still good value.