RAVANA RANGE ELLA

Whether good, no fridges in room ,no TV in the room and no AC in the rooms service was good, but too much climb to get to the rooms.

The hotel has an amazing view. Staff was extremely serviceminded and helped anyway they could. Walking distance (5min) to Ella town. Downside is the road to the hotel is extremely narrow, so best to go with tuk tuk and not a car.

Pros - beautiful view, nice pool, staff were nice Cons - if you choose this hotel, asked to not be in 104. Noise from all angles; above and on both sides plus an outside light that shines in to the room. And you're on the pool and people swim outside of pool time and late in to the evening and again early. Floor in the room feels like it's rotting (strategically covered with carpet squares) and room stinks like mildew and clothes started to smell as well. You can see the water damage in the ceiling. The road from the street is very narrow and feels a bit like you're going to fall down the cliff. Our driver actually called to see if it was safe for him to bring us in by car. Wifi is terrible and we had to use data for two days Dinner in the restaurant isn't suggested. Expensive and we got a liquid yellow curry with a few small pieces of chicken that they tried to tell us was a masala (it very much wasn't). Breakfast was also mediocre. They did rice hoppers our second breakfast which was nice but they tasted like smoke which was odd. The road down in to Kandy is a bit of a hike and a bit dangerous as the tuk tuks use the shoulder and there are lots of blind spots. Tuks don't answer to PickMe and are expensive. It's also a long wait for them to come to the hotel so plan accordingly.

hotel is up the hill and transport is needed to get here from the train station. Electrical outlets in the room are not all working. Bathroom should be upgraded but a good value for the money. Staff was very pleasant and helpful.

Very disappointing hotel - nothing like the description on Hotels.com. The room said it had air conditioning, black out blinds, soundproofing, premium bedding, poolside bar, 24 hour service - none of which was true. They also ruined multiple pieces of my clothing with their laundry service. The breakfast was awful, cold cooked foods and stale cereal - probably the worst I’ve ever had from a hotel and I have traveled the world - go to one of the nice cafes in Ella. I tried calling reception to ask for help multiple times but no answer. I gave up on complaining when I checked out - couldn’t be arsed with them making excuses to be honest. Just stay somewhere else if you want all of the above room and hotel features.

Absolutely fantastic vistas of the surrounding countryside and the waterfall. Staff went that extra mile and were always happy to help. A great place to stay if you want to avoid the noise of downtown Ella, but want easy access.