Wynwood El Sol Este in Barranco

En general, nuestra estancia estuvo bien. Tuvimos un inconveniente al llegar porque no había toallas en los baños, lo cual fue un poco frustrante. Sin embargo, al comunicarnos con el administrador, nos las proporcionaron. Por lo demás, todo estuvo correcto. Solo notamos un ligero olor a humedad.

First of all, this is not a hotel, it is an apartment in a residential complex. The building is quite new, the apartment overlooks a narrow courtyard and other people's windows. The host is a management company that starts communication with guests by requiring them to submit a questionnaire with a bunch of personal data that is completely unnecessary. We arrived early and hoped to leave a suitcase in the apartment, but at the entrance we were met by a security guard who did not speak English. We were able to contact the host only via WhatsApp, and we were told that there was no luggage storage option. We used Wekeep at a hotel 10 minutes away. We were told that the apartment was being cleaned, but the bathroom floor was dirty and there were leftovers in the refrigerator. Attention, the broiler in the bathroom does not work well. You will have to find it in the depths of the apartment and turn it to maximum, and then screw it back on. The apartment itself is quite far from all interesting routes. Not the best experience.

The receptionist told me that my reservation did not exist and the apartment I had already paid for was being occupied

Front desk is very rude and don’t friendly, I don’t come back any more ..

The place is awesome! The doorman was polite and friendly. We arrived at midnight but the check-in process still went smoothly. The only issue we had was the hot shower. The hot water was on and off. The water heater needs to be fixed. Other than that, we are satisfied with everything.

Sitio excelente, el edificio tiene piscina y zona agradable para trabajar (Cowork), buenos restaurantes alrededor El apartamento donde me quedé tiene lavadora/secadora En teléfono indicado en hoteles.com no contesta nadie, hay que mirar el teléfono en la pagina web de Wynwood y escribir ahí para poder hacer el Check in y mandar los datos de los residentes para conseguir acceso

This is not a hotel, it is a vacation rental in a residential building. The front desk staff are doormen/security, they don’t work for the booking agency and cannot support with anything other than booking the pool. The communication with the hosts was confusing and it took them days to reply over Expedia. Ask them for their WhatsApp and they will respond quicker. The elite apartment comes with in suite laundry, which was a huge benefit because they only give you one towel per guest (despite requesting more in advance). The suite has no air conditioning and only came with one fan for a two bedroom unit, and despite asking multiple times for an extra fan, it was not provided. The price was so affordable, you get a luxury apartment for the cost of a hostel, which is reflected in the level of service. Overall, we were happy with our stay, the room, and the amenities of the building.

Worst , The communication with property managers was terrible, the room was ok but with no AC , very disappointed ,Overall a horrible experience, we left since the first day to another hotel

Good

No A/C☹️, Terrible communication, on cooperative We had no help from the people at the front desk, they did not want to store our suitcases even though we arrived in the USA at 9am and we had to leave with all the luggage and when we returned the apartment did not have air conditioning. Finally we had to muve to another hotel. not recommended at all.