The Blixen Resort & Spa

not much

I have been to countless hotels, motels, apartments and even dormitories of varying luxury levels (including 4 other accommodations in Kenya), but none of them have failed to provide the most basic thing you would expect from every accommodation - a dry roof over your head. Blixen Resort & Spa managed to hit a new low by failing exactly this. During our first night I woke up in middle of night because it was raining and cold water was dripping straight on my face. The ceiling of our room was leaking exactly above the bed. Not to mention all the other things lacking in our room, compared to the property photos on booking.com: - Some windows that cannot be closed + no mosquito net above bed = lots of mosquitoes - No enclosure around the shower = bathroom floor is a pool after shower - Towel rack came loose from the wall when taking towel, because it was not properly fastened at one end - Countless other small stuff like spiderwebs in ceiling, peeling paint everywhere, shower water temperature randomly fluctuating between cold and too hot, etc They gave us another room after complaining, which seemed a bit better, until we found out that the toilet didn't flush :D. The staff promised to fix it, but never did so we had to manually open the toilet water tank and push down some stuck plastic piece to make it fill again every time after using the toilet. Sad, really, because I'm sure these were very nice and fancy buildings before whatever dumb new owners took over who don't know how to properly maintain and renovate beautiful historic houses.

Neat and Clean. Excellent staff. Delicious Meals

N/A

The staff was warm and welcoming, the cold welcome drink was a welcome relief from the heat, and although I was with my 0 year old child, the woman at the reception desk was able to spend time with my daughter during breakfast.

We were the only guests on a weekday, and the room we were shown was a little older than the picture and looked like it had not been used much. It was unfortunate that there was trash from a previous guest in the trash can in the bathroom. It was also difficult to adjust the temperature of the hot water in the bathroom. The room was close to the kitchen, so the noise from the kitchen could be heard up to the room, and I was worried that my daughter, who goes to bed early, would wake up.

Every single thing at the hotel was giving ✔️✔️✔️✔️ I really enjoyed my stay with the Blixen group

Nothing 👌🏻