KD 814 - Vakantiepark Kijkduin

Leuke tuin en alles aanwezig wat nodig was binnen.

Miste een parasol en lege gas tank bij arriveren.

Können nur empfehlen war sehr gut

The park facilities.

The caravan. It smelt of stale cigarettes we went out for tea came back, went to bed and the bedding stank. I complained the next day and was told I should have used the emergency number to report it. Then the power went off the second night , the emergency number didn't work. We found the correct one on the internet and they sent someone to fix it. They wouldn't deal with the smell as it wasn't an emergency. Turns out we couldn't have more than 2 large electrical appliances on at once. We had heat, lights and the kettle on. It was fixed but no joy with the smell issue. We wrote to eezz and through booking.com and got no where. Then after 4 days they agreed to move us to a nice van that had been empty all this time. When we asked for €6 for the cost of a cart to move they said no as they had waved the €25 re booking fee and extra cleaning fee. The staff refused to help. The van was not rented through them even though it was in their site. Eezz said they considered the matter dealt with and refused to engage with us anymore. It was cold and dirty and not fit to be used in winter.

Information regarding bringing the toiletries and dish washing liquid, It would be useful if you