Stunning studio -Gym, Pool & Parking Zodiak Stays

Location, view, very comfortable bed. Loved all the little details like washing powder, nice big bottles of soap and shampoo etc.

Nothing

Spectacular views of Auckland Harbour from 12th floor room. Central location. Very near the Sky Tower and a short 10 minute walk to quayside where there are many restaurants. The swimming pools. Narrow two lane heated 8 m indoor pool and tepid rooftop 15m outdoor pool.

It is actually a privately owned room in the Annex of a hotel. It would have been cheaper to book the room directly with the hotel. Although it may not have been possible to book a room with views. The instructions for collecting the keys was a multi step process. It felt like solving the puzzle to an escape room, except that you are trying to gain access not get out. Some of the steps were not necessary. It was not helped that I am unfamiliar with Auckland and I arrived after dark with a car. The first puzzle is getting the keys. The second puzzle was finding the right garage (there are two side by side). The next was activating the keys. This step is redundant. The hotel reception staff were extremely helpful, and helped me find my room. The management company that runs it were always friendly but it was clear they were remote and had no local knowledge. The final puzzle was where to leave my luggage on the final day. Again this was solved with helpful local knowledge from concierge staff at the Sky Tower.

The apartment was well located in the centre of the city, clean and comfortable, with great balcony views across the harbour, and large swimming pool. It seems that the low score for the apartment is mainly due to the keycard collection process. If they sort out the keycards, I would definitely recommend the apartment.

The keycard pick up was a horrendous experience. I located the key box, opened it, and there were four keycards., two for car park and two for lifts/apartment. The car park is in the street next to the box, but when I tried to use one card to open the car park door it didn't work. I eventually tailgated another car to get into the allocated space. The lift and apartment keycards did work. Once in the apartment I tried to contact the apartment management company but no reply. I then went to the hotel reception and they told me the car park keycards I had were out of date, as the system had been changed a few weeks before, and that I would need to register the keycards by tapping them in the lift. Ultimately, I found that the lift/apartment keycards worked for the car park too. I can't understand why the management still left car park cards in the box as it was a very confusing and frustrating two hours to sort it out.

No parking

Collecting the one key was a sick joke. Far too much correspondence. Cleaning requirements