Bliss haven apartments

I had a terrible experience with them. The quality/amenities of what I booked for was not what was provided. For instance I booked for a full apartment with kitchen and pool available, however, I was given a very tiny bed sitter with a kitchenette and no pool or bar whatsoever as was advertisd.The standard of accommodation provided was very poor in comparison to the amount I paid for. A friend booked more than 2x cheaper accommodation close to the test center and was 10x bigger, beautiful and better than Bliss Haven apartment.That was when I further saw that I have been cheated. Furthermore, there was dishonesty in the location advertised. Because my test center is in Westlands, I searched for accommodations around Westlands and found Bliss Haven apartments which displays Westlands as location. However, I was taken to Kaisa gardens, located in a totally different region away from Westlands. They were not also honest when they advertised the apartment as fully refundable. When I tried to cancel booking way ahead of the stipulated deadline, because my flight arrival time would be 4am about 6 hours before the check in time, I saw that only 50% was refundable. And even when I pleaded for a hold in area, I wasn't provided any, not even the option to hold on at the security post, even though I had paid fully for my the accomodation. So on the day of my arrival I had to stay outdoors, in the cold in Kenya until 1pm! Bliss Haven apartments made my visit to Kenya a horrible one!!

Poor bathroom shower drainage. Poor cable tv access.

The place is very clean and the sheets as well

Good property to stay at with a new restaurant. Enjoyed my stay

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It was a decent place, lacking a few things. The person in charge is super stingy. We lost electricity, the contact person only paid a little bit and we ran out of electric, again. This time they took the token box and we had to sit in darkness for a while. The employees were great. I need reliable electric for internet for work purposes and this isn’t the place for that.

Great place and the price is unbeatable for what they offer

No proper direction, the bath leaking water everywhere dangerous could slip and hurt the mates very slippers i only stay for a night that was enough.

it was nice and affordable

Like everything about the property. The host Daniel is very pleasant and helpful.