65 Francis St, Auckland, Auckland, 0622, Auckland, NZ
Luxurious Apartment in Hauraki
Convenient Amenities: Free self parking, air-conditioned rooms with kitchen, refrigerator, oven, and complimentary Wi-Fi.
Prime Location: Close proximity to Takapuna Beach, shopping centers, Auckland University of Technology, and more.
Nearby Attractions: Just a 15-minute drive to Auckland Ferry Terminal and Sky Tower, with easy access to Eden Park and Queen Street Shopping District.
Book your stay today and experience luxury in Hauraki!
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Guests highly rate the technical staff responsiveness and frequently praise the attempted issue resolution.
During our stayed we encounter a lots of problem: The lamp was damage at the front door. The toilet fan was not working on the second floor room TV is not working well. The heater is not working/we need to spend a lots of time to find out what is the problem There is no extra protable heaters available Above issues was seciously ruin our mood, we need to spend time in fixing the heater during mid-night but at the end 7 of us was not able to shower or using hot water, immagine we took more than 10 hours flight, arrive the Apartment was just need a hot shower and warm sleep. However, both of the BASIC requirements was not able the fulfilled. We appreciate the technical staff came and trying to fix all those problem on the next day, However, we need to say at the apointment and guide him to fix the problem. At the end all of us was stay and go out at around 12 PM which waste our time and afford!!! At the end technical staff told me the heater was not working because of not turn on probably!! THIS IS TOTALL NOT ACCEPTABLE!! We expected a well prepare apartment before we arrived!! Instead of speding time to find out what are the problem, helping the owner to fix the apartment!! This is religious!!!
The house is good and kitch is equipped with all we need to cook our own dinner and breakfast! Something I have to complaint is there is no spare rubbish bag and shower gel/shampoo for us. I can the service number, they told me I have to buy my own… I rented the house for 3 nights and I couldn’t accept the answer…
