AWA Hotel

Location

There’s a lot of bed bugs

Loved the facilities and how close it was to everything!! Was clean and well looked after! Thank you for having us!!!

Our room was not cleaned each time we put the sign out to say “Please make our room”, each time we’d come back to our room, it was the same way we left it and no new towels were given etc. although everything else was good apart from this☺️

Compliments to the chef, the food was delicious and it was close to Skyline.

The tables etc. aren’t cleaned frequently and have a lot of dust. The bed sheets had stains on them. Bin liners weren’t replaced during the stay, neither did we get toiletries refilled even though we had the “please make up the room” sign on the door. No extraction fan or shower curtain in bathroom. Menu options for families were limited/changed overnight with limited options to accommodate children. Rooms aren’t sound proof as we could hear guests upstairs walking up and down and kids crying next door late at night. Parking was an issue with limited to no parking space available.

Nothing the rooms were dry and relatively clean but it was freezing and the walls were bare

All the positive reviews are from bots. It was 10 degrees last night and the rooms didn’t have heaters. Hugely overpriced, would’ve spent $150 MAX. We spent over $350. The bed is tiny and the staff are insanely rude.

It was near Skyline, so it allowed us to return to the Hotel earlier (and rest)

There was no designated parking! We had to park on the streets, which felt really unprofessional and inadequate of the Hotel as they should provide parking. One of the staff responded with “their parking is free, so first in first serve”! But first of all, MOST NZ parking is free, so that shouldn’t have been the excuse! Second of all, its unfair if you paid for the stay and want to go out at night to enjoy dinner or night out in peace, also without hesitation about losing the parking spot.

Great location

Beds too hard, showers were ridiculous

Parking is appalling