Host Stay Ebb Tide

The place was immaculate, very nice and I don't know if they have only just refurbished, I went in my with camera to note marks on the walls ect and the walls in every room amazing

We found it difficult to arrange oxygen to be dropped off before we arrived for our disabled baby, so we had a company leave it outside the front door just before we arrived, we arranged for the canisters to be collected by the company when we leave also. We was inundated with phone calls asking us to remove them or arrange for them to be removed, I had 4 phone calls that I had to explain they would we removed asap, even one after they was removed on time whilst the cleaner was still at the property. We had informed the host of these plans before arriving whilst trying to plan for them to be delivered, we had also given them the company number for delivery and collection before we arrived as they requested so the host could help with delivery and collection.

Such a lovely house - even better than in the pictures. It had everything you could need - thoughtful touches like kitchen roll, salt and pepper etc.

Location, cleanliness, comfort, facilities, decor, communication

All

Nothing

Very well equipped and a quiet location but handy for the town centre. Parking space very welcome

Front garden (ie parking space) had some very overgrown vegetation, nobody had thought to keep this under control.

Ebb Tide is a beautifully presented house, well equipped and beautifully decorated (I think the stairs/landing carpet was new). It has everything you need for a long or short relaxing stay in Whitby. We stayed during Whitby Regatta weekend and it was a good job that Ebb Tide has it's own car parking space! Not sure if I'd stay during Regatta weekend again as the weather was great and consequently Whitby was rammed.

Nothing really. It's a gentle downhill walk to the town. The railway line cuts off direct access to the river, but that is evident if you look at the location map.

Parking provided outside front of property. Easy to walk into town.

Lovely house, very clean, well maintained inside, bonus having parking and outside space. Quiet area. Only a short walk into town. Lovely fish and chips from the Railway Chippy.

Just suggestions, but would be nice to have fans in bedrooms and waste bins. Back bedroom on 2nd floor needed more plug sockets and surfaces to put things on. Didn't use bedroom on 3rd floor but didn't seem to have much storage. Also lack of hangers in both wardrobes. Front garden was very untidy and doesn't give a good first impression from the road.