Host & Stay - Taylor Street

The property was very well kept and presentable.

N/A

Great house in great location for exploring Northumberland.

The communication/ listing was a bit confusing, it looked like from the photos there was only one property, but there was actually two next door each other - it wasn’t made clear which one was actually being booked. Small thing but the heating wasn’t on a timer so was very cold in evening and early morning.

Beautiful house, perfectly located for us. Beds were extremely comfy.

Minor things, which make it 9/10 instead of 10/10 - only one dishwasher tablet was left (but 3 washing machine tablets!), no hand soap or hand towels in the downstairs loo or kitchen, empty salt, check out is 10am to leave the key in a lock box on a Sunday. The cleaning fee seems expensive for a two night stay, and the additional charge for accidental breakage/ insurance is not clear prior to booking (only once booked)

The decor, cleanliness and location

The parking is tight but be dry manageable, even with the gas company digging up the road

Fantastic spacious property, interesting decor and fine furnishings. Very well equipped with quality appliances. Great location in the centre of town near to four very good pubs. A good base to explore the surrounding areas.

Very spacious, gorgeous place to stay. Perfect location close to pub restaurants and the seafront.

Some of the kitchen utensils were not cleaned and had food stuck to them

lovely location, good facilities

we struggled with host and stsy having lost a key so logged at 10:50 but couldn't get into property before 9pm

The house itself was nicely decorated, spacious and had everything we needed.

Unfortunately, we had no hot water and no heating for the whole of our stay. Host and Stay were slow to respond to our requests for help and hard to get hold of. In fact, the communication from the agency was appalling. We spent most of our stay trying to fix the problem ourselves, watching YouTube videos to learn about oil heating and thermostats rather than relaxing. We were freezing the whole time. Spent all evening rugged up in our coats and scarves. It was not a relaxing stay and we were most frustrated at the lack of communication from Host and Stay. It took them 2 and a half hours to respond to tell me that they were even trying to contact an electrician. This left us hanging thinking they were doing nothing, which they may as well have been. It was most disappointing and not how we had planned to spend our evening in Seahouses.

Decor, layout & amenities and location to everything.

Poor parking facilities & in one of the bedrooms the duvet was soiled

Amazing house, so spacious, decorated to a high standard would highly recommend