72 Church Street, Matlock, gb
Luxurious Amenities - Church View Cottage boasts a fully equipped kitchen, flat-screen TV, and cozy fireplace for a comfortable stay.
Outdoor Activities - Guests can enjoy cycling and hiking in the picturesque surroundings of Matlock.
Nearby Attractions - With Buxton Opera House, Alton Towers, and Nottingham Castle nearby, there's no shortage of entertainment options.
To book a memorable stay at Host & Stay - Church View Cottage, reserve your spot now!
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Guests highly rate the great location and frequently praise the cosy and comfortable accommodation.
GBVery clean lovely property in a great area.
Nothing
Cottage was clean and well presented with lots of extra touches. Netflix was a bonus! Unfortunately the management company let down the whole experience. Security deposit required prior to releasing check in information, and we emailed them when we found a mouse in the property but they failed to respond. Also the cleaner was waiting for us to leave which wasn’t great! Parking is limited but luckily we found a space on arrival. Dog friendly but be aware no enclosed yard and dogs are not allowed upstairs. Overall a great base when in Matlock. We had a nice holiday.
GBLovely cosy cottage
Nothing
GBGBThe living room and bedrooms were cosy and fine.
To obtain the keys, we had to contact the management company, Host & Stay. Before they would give us the keys they wanted either a security deposit of £250 or to take out insurance of £25. We were going to opt for the security deposit but they then wanted to charge a £10 admin fee to return it. To my mind, this is totally wrong and I have never experienced this before and I have travelled all over, both in the UK and overseas, using holiday cottages. The next issue which was even more confusing is that there was no parking. When booking on booking.com, I filtered for parking and this property came up. If you read the small print, it says that there is street parking. If you saw the street then you would realise that this is not possible as the local residents struggle to park there themselves, let alone tourists. I called the owner who explained there was no parking and I also explained about the admin fee, to which his reply was that it was probably the management company's Terms and conditions. The shower filled up and the tap was very difficult to turn off properly. For me, the two biggest issues were the management company and parking. In terms of filters, to say there is street parking is ridiculous as wherever you go, there will always be street parking. This property should be advertised as having no parking as it does not . I spoke with the local residents and they advised that this issue has happened many times before so I am not the first to experience this problem. I do not like leaving negative reviews but really feel that this needs to be pointed out as neither the landlord, nor the management company seem to care.
GBIt was clean and had what was needed. The decoration was pleasant.
It wasn't a 'cottage', it was a mid terrace on a busy road, with no forecourt. There was traffic queuing outside the windows. The views from the windows were just traffic, brick walls and a back yard. The stairs were very steep. There was no parking at all. We had to park a huge distance away. You have to walk along the back of the whole row of terraces to get the key and put it back. The property needed quite a few repair jobs doing. The wastes in the shower and sink were loose and blocked, the toilet roll holder fell apart, the smoke alarm was flashing red all night and kept me awake. There was black mould in the shower. When we paid, it said 'this is the total amount you will pay', and yet, just before our holiday, we got a large demand for insurance or pay a huge damages deposit. It worked out extremely expensive for a rather ordinary little mid terrance. We couldn't get the tv to work from the instructions given.
GBComfortable beds, very clean. Kitchen facilities were great, we had everything we needed. Lovely little spot near town. Great that you can bring your dog, lots of nice areas around to walk locally too, including Lumsdale falls with a lot of history!
The drainage in the bathroom needs attention (sink and shower). The tap also doesn't fully turn off. Unfortunately the first night we had issues with the smoke alarm going off close to midnight (battery fault). However the owner was easily contactable and was able to resolve the problem quickly for us.
GBWonderfully located and very well serviced. All you needed.
GBThe cottage was much bigger inside than expected, very nicely decorated and clean. In a fabulous location, nice and quiet and close to the town centre.
The shower tray needs a little attention, it fills up quickly with water. Just needs a bit of mr muscle down there to unblock it.
GBThe cottage was nice however the shower of sh1te who you have to book through - Host and Stay - are either incompetent or thieves. After 4 weeks and numerous messages / phone calls I still have not had my £250 damage waiver returned. I will never use this company again which means I will never stay here again. I hope the owners of the property read this review and realise what an awful experience paying guests experience when using Host and Stay.
