Sensia

I thought property was on the cliffs, other side of the ocean but was across the road. I received the poor communication in the rate I received. I requested to drop a room for the last night so we could share the Villa with my girlfriend. The management agreed to this but at the property it was a bait and switch. They claim they gave us an upgrade to the villa that my girlfriend and I would be sharing but did not drop my last night as promised and charged me the last night plus charged my girlfriend when we shared the villa. When I attempted to confirm they drop my last night dimitri wrote we will discuss it once my girlfriend arrives. We requested late check out and he accommodated us but then didn’t disclosed a huge checkout fee. We were very upset of that nondisclosure of fees and claim to give us free upgrades disguised to hoodwink us at checkout. Expedia didn’t help to resolve this for us.