Casa di Gaga Luxury Suites

Alles

Personnel très sympathique, la flexibilité sur notre arrivée et notre départ, le confort

Rien de particulier

L’emplacement est excellent et la chambre est très propre

Si vous voulez de l’intimité ou si vous avez besoin de vous reposer il faut éviter les chambres aux rdc car l’isolation n’est pas bonne.

The room was great, fully equipped, very clean and comfy. Nice that you do not need to carry a key but just memorize a code for the room and main gate! The location is also fantastic, with plenty of cafes and restaurants just around the corner. The amazing thing is that it still is very quite even if in the center!

Communication from the staff could be improved to make this feel like an actual luxury stay. I assume this is a family run business and the owners were all very nice but the first day our room was not made up even if we were away for most of the day. The second day we explicitly asked for it and the room was nicely cleaned. The reception told us to have the tag “make up the room” hung outside, but we were not informed that this was the procedure at check in. We were also asked if we needed extra pillows, we said yes, but there were no extra pillows when we got back. Small things that could be improved with more effective communication. Another example, the guy hanging downstairs at the reception rarely greeted us when we walked by, although he was very nice and he accommodated all our requests. In addition, the door of the bathroom did not close properly, and the blinds were not really blocking the light so it gets quite bright early in the morning.

Le logement est rénové et propre

Situé au rez-de-chaussée à côté de la réception, sans aucune ouverture sur l'extérieur, on a le sentiment d'être dans une caverne..... impossible de lever les rideaux côté réception car on risque d'être vus. Le lieu devient vite oppressant et aucune discussion possible avec le gérant.

Emplacement et superficie de la chambre.

Chambre en rez-de-chaussée, trop sombre et probablement très bruyante en pleine saison car proche restaurants.