Vintano Hotel

Staff are superb. Thew hotel has great amenities and is well laid out.

Everything under one roof

Atmosphere

Nice beautiful place.

My stay was cut short so I couldn’t really experience it. Would love to come back in the future.

The staff are very warm and available. Special kudos to the restaurant staff and the tall fair manager on duty

There is no extractor in the bathroom so the bathroom emits odour. While having dinner a workman was busy working on the fire exit door in the restaurant. You wonder if this couldn't have been done before or after dinner. Pricey for what is on offer. I booked in naira and was charged in USD which was in turn converted into naira at a rate determined by the hotel. Their reason: that they were advised in USD by Booking.com. Their rate was by far higher than the street/black market rate. I offered to pay with a Dollar card and still they declined. At the end of the day I paid way more than I would have paid if I was a walk-in guest. I complained, and their response was to return N100/$. Still higher than the black market rate & over the counter rate.

the overall ambiance of the setting and the lounges The level of decor and cleanliness of the property was also grand More can be done on staff training - re understanding of service provision and professionalisim - however, they were OK

Breakfast was not as grand as I had anticipated but it was adequate Also, some of the front desk staff were not as professional as I expected - but overall, they were ok

I loved the spa

nothing I can think of

The ambience is lovely and the staff are really friendly

No complaint

It was big, clean and in a suitable location.

The bathroom flooded.

Everything

Nothing