GTA HOTEL IKEJA

There was a good variety for Breakfast, it was really good

I think the natural wear and tear in the rooms, especially the bathroom should be updated. The bathroom fittings handles, knobs will need a replacing soon.

Location

The floor in the room was dirty exposed wires, water on the floor in the bathroom, no handtowels, they came and sorted it straight away but do not have handtowels. One lift only and as I was on the 4th floor stairs was not accessible it you wanted to use it (health & safety hazard). Breakfast was good but cutlery and glassware I always had to request for as not on the table or by the drinks stand. Staff seem to favour the male guest in the restaurant and gave them particular attention in the restaurant.

All the staff were professiomal. The hotel is very clean and met all my expectations

None

The hotel was superb in location, facilities and staffing. I stayed in the hotel for 17 nights, it is overall great place if they accurately synchronise their rooms description/names with booking.com and advise customers that although they accept foreign cards but warned customers of additional charges that may be payable.

1. The description of their rooms is different from the description posted on booking.com. Their rooms names and features were similar in advertisements but different when you book it. For example I thought was buying a second to top level room only to find out that it was a basic room. I bought Queen studio only to find out that is there basic room if compared with other Nigerian hotels. 2. Although the hotel accepts foreign cards but their exchange rates was lower than LemFi/Taptap Money Transactions app and my bank also charged me for using foreign card. If known I would have sent money to family and friends to help me pay in Naira as I had to pay extra N180,000 due to lower rates and bank charges. 3. It would be better If the staff could be trained to offer first aid as I had a cut on my foot during my stay (not caused by the hotel) and I was bleeding profusely but I couldn’t get adequate help luckily I was able to eventually found my own first aid kit that helped me stopped the bleeding. Lastly, I was on 5th floor and the noise from bar at the sixth floor disturbed my sleeps through out the weekends of my stay.

Staff are polite, rooms are clean, meet my expectations

Flexibility with their spa service,