Sapphire Residences by Crystal

The thing we were really concerned about was food. But they had a restaurant next door that provided room service. The food was excellant. Will definitely stay there again.

Excellent Hotel

The location was good

My headrest had stains on it, the shower head fell apart on day 1, the parking is cumbersome.. My bedroom was different from what I booked

Not worth the cost at all. The staff were good but the facilities poor. If for the staff alone, I would have given a 5 star rating.

The hotel was great and the food was good but the staff didn’t seem to care about the hotel hospitality staff needed to be attendant to customers at all times

I had a two week stay at this property. The apartment is in immaculate condition with well maintained rooms and facilities. All relevant toiletries provided. The staff and gateman was friendly and will respond to your request. There was also security cameras around the place. My negative was that room cleaning is only done on guest request rather than offered on a daily basis. Also a few extra amenities that was on booking such as PS4 or Washing machine was not in the room. Nothing major, but still disappointing. Also staff wasn't always at desk which is a slight security issue as gate is not usually locked. However the area is quite safe and security for each room is strong. I stayed in two other accommodation during my visit due to having extra guest and i can say this was by far the best one. Would be n my list to stay on my next visit.