Excel Oriental Hotel & Suites

It was horrible at excel Oriental hotel. There was no hot water, mosquitoes bites me. Blood of the killed mosquitoes stains on wall and my pillow. The keys damaged and I force to pay #5000. White sheets were brown. The bed mattress were press down in the middle. Toilet seats bad and cover. Bathroom mould on bath top. TV not working, internet not working. Etc O rating

Property was great for the most part. Only thing is the reason I chose this hotel was because on booking it said there was a free airport shuttle. Upon checking in we were told we had to pay 10,000 naira for the shuttle. This was false advertising and I was not prepared to pay for the extra transport fee. We did also ask for an extra towel as there was only one for a room booked for 2 people that never came.

Property is dirty, Air condition was only turned off on request. The shower stall is dirty and the water flows slowly. i had to check out on my first day of three days booking, I received no refund of part of my money. Very bad experience.

Booked online so didn’t know what to expect. Once I got there it looked like an abandoned building. The room was clean but most of the outlets didn’t work and shower was falling apart. I ended up staying anyway cause it’s very close to the airport and I had an early flight the next day.

Not key card operated. No lotion, no shower enclosure. Get you pay for. Price reflects amenities. For bachelors and loners, not a family hotel

The bedding smelled like it wasn't dried well after being washed, however, the staff were very helpful