Prama Beach Canggu by The Loka

Große Zimmer

Lokalita, lednice ve společných prostorách, milý personál

Zápach zatuchnutí, vlhkosti. špinavé povlečení

The location and how quite it was.

One staff member was offence to a guest in front of other guests at 7.00pm. While I believe Management handled the issue with the staff member, about failing to display customer relation etiquette apart from the fact that the staff member was completely wrong. It was also two days later that the Manager talked directly with myself, which also raises questions about the Company commitment to customer relation and their commitment.

Amenities were decent, good space and location.

I’m disappointed to say that my experience was far below expectations due to a serious issue of bed bugs. I was here for 2 nights and was severely bitten by bed bugs which is impacting the rest of short stay in Bali. I had my suspicions the first night having woken up with about 5 small bites on my back. But on the 2nd night, i woke up at 3am itching, covered in inflamed bites along my back, arms and legs (see photos, it has worsened since this photo was taken). This immediately impacted my comfort, safety, and peace of mind. I reported it to staff, but the situation left me feeling distressed and severely irritated by the bites. For a hotel at this price point, basic cleanliness and proper pest control should be non-negotiable. Bed bugs are a serious concern and can easily spread and cause further infestation if not handled properly. I ended up throwing out my clothes that made contact with the bed. This experience has not only been a shock but also pricey in seeking treatment and a replacement of my belongings. I hope management takes this seriously, addresses the issue promptly, and ensures future guests don’t have to go through the same experience. Until then, I unfortunately cannot recommend staying here.

Konumu aşırı iyi her şey 5 dk lık yürüme mesafesinde bütün marketlere ve publara yakın olmasına rağmen otel aşırı sessiz oda çok büyük ve her zaman sıcak su mevcut

Banyodaki nem kokusu biraz rahatsız edici ama kalmaya engel değil