Aswan, 450, Aswan, Aswan, 1252031, Aswan, EG
Luxurious Spa Services
Indulge in rejuvenating massages, body treatments, and facials at our exquisite spa.
All-Inclusive Dining
Experience culinary delights with inclusive meals at our 3 restaurants and poolside bar.
Event Spaces & Business Amenities
Host seamless events with our expansive conference center, meeting rooms, and business services.
Experience the epitome of luxury and relaxation at The Zen Wellness Resort. Book now to secure your tranquil getaway.
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Guests highly rate the comfortable and frequently praise the great service.
Comfortable, great service.
The place is empty. The Restaurant menu in the room was different than when we went.
This place was insanely good. Everything was exceptional. Number 1 experience in all egypt . Only 2nd to the motel in Dahab.
A estadia foi fantástica. Hotel muito bem organizado e bonito. Gostaria de fazer um agradecimento às funcionárias: Dina e Rawan. Poderia ser mais limpo, mas nada que diminua qualidade do serviço prestado. Parabéns!
Everything is perfect The hotel is amazing, the staff are wonderful. I like the things that you need to take a mini bus to the restaurant for breakfast (it was a nice trip hhh). Thanks to all the team. And keep it up guys .
Eu e meu marido ficamos hospedados por duas noites e, infelizmente, nossa experiência ficou muito aquém das expectativas. Apesar de um primeiro contato positivo, rapidamente percebemos que o resort não está pronto para receber hóspedes. Pontos Positivos: • O local é muito bonito, com jardins bem cuidados, piscinas e uma vista privilegiada para o rio Nilo. • O café da manhã é bastante variado e saboroso, com uma boa seleção de pães, doces, frutas e iogurtes. • Os funcionários do restaurante são simpáticos e prestativos. • O chuveiro tem boa pressão, proporcionando um banho confortável, mas, em alguns momentos, demorou bastante para esquentar. Pontos Negativos: Infraestrutura e Serviços • O hotel aparenta estar em construção ou em processo de adaptação, com sinais claros de obra inacabada e problemas de acabamento. • Os quartos são privativos, localizados em casas de dois andares, mas a manutenção deixa a desejar: a pia do nosso banheiro estava entupida, obrigando-nos a usar o chuveiro para escovar os dentes. • A limpeza do quarto foi negligenciada: em nenhum momento a arrumação foi feita, mas, curiosamente, funcionários entraram sem aviso em duas ocasiões – uma para adicionar um móvel e outra para deixar garrafas de água. Além disso, às 22h30, bateram na porta para recolher o lixo, o que nos pareceu extremamente inadequado. • O vidro da sacada e a própria varanda estavam visivelmente sujos. • O secador de cabelo não p
There was no water pressure in the shower There was no heat Few staff were available It looks the place needs better management
On our first night, we were assigned a room that had a toxic construction smell, a leaking shower door sill, and a broken sliding door to the balcony. While I appreciate the prompt response and the room change the following day, it was quite disappointing to encounter such conditions initially. It seems that the room's issues should have been identified before assigning it to guests. We appreciated staff's willingness to address our concerns and apologize for the situation.
Très bel hôtel tout neuf. Un peu loin du centre mais on apprécie le calme après une longue journée de visites. On sent que l’établissement est encore en rodage sur certains points. Le personnel de la réception est très aimable mais pas très bien formé pour cette catégorie d’hôtel. Les réponses sont lentes et pas très claires. Un autre point à améliorer selon moi est leur partenaire pour organiser les visites Nascotour. On est allés à Abou Simbel avec eux. C’était très bien organisé. Tarif correct. L’hôtel nous a préparé des paniers repas. Le lendemain quand on a demandé les tarifs pour visiter le temple de Philae, les tarifs étaient le double des tarifs pratiqués à l’extérieur de l’hôtel (et il n’y a pas de grille tarifaire, c’est un peu à la tête du client) pour la même qualité de service. La chambre était belle, propre et très confortable. Le restaurant est excellent ! Des plats sains et gourmands, super accueil, beau cadre. Pas de vin ni d’alcool, un peu dommage mais c’est un des meilleurs restaurants dans lequel j’ai mangé en Égypte ! Bonne salle de sport aussi avec un très bon accueil. Je n’ai pas essayé les activités. Elles sont toutes payantes.
Hotel is not as advertised on the website, services such às the spa, tea ceremony, felucca etc were not available because the hotel is still go thru a soft opening phrase. The staff were generally nice and willing to support my needs where they could but require further training. Resort is aesthetically pleasing but my stay was not relaxing due to the lack of facilities available. I didnt feel very safe as a female solo traveller due to the lay out of the resort, i dont like the shared living area between guests and staff working in villa late at night. This made me feel uncomfortable
