Pickalbatros Villaggio Resort - Portofino Marsa Alam

Professional staff, very welcoming and friendly especially Mr. Islam Khaled from reception team, I really can’t thank him enough for his dedication and support during our stay, and also Chef Mohamed Messad from shellfish restaurant and all his colleagues, they made a very special seafood dinner to our group. This is my second time staying in this resort and I highly recommend it, there are very good vibes in this place and all staff are very customer oriented.

Only that vacation is over, I hope I will be back soon.

I had an absolutely wonderful experience at Pickalbatros Hotel - Marsa Alam. Everything exceeded my expectations, from the cleanliness and comfort of the rooms to the excellent facilities and outstanding service provided by the entire staff. I would like to give special thanks to Mr. Islam from the reception team. He was extremely professional, friendly, and helpful throughout my stay. His warm welcome and dedication to guest satisfaction made a huge difference and made me feel truly valued. I would also like to express my sincere appreciation to Chef Mohamed Massaad. The seafood dishes he prepared were simply exceptional—fresh, delicious, and perfectly cooked. It was one of the best fish meals I have ever had, and it added a special touch to my vacation. The hotel offers a fantastic atmosphere, excellent hospitality, and attention to every detail. I will definitely return again and highly recommend this hotel to anyone looking for a memorable and enjoyable stay.

Devo dire tutto

L animazione terribile per noi italiani . Non si può cominciare la baby dance alle 20:30 e finirle alle 21:00 . Facendo così molte famiglie non possono parteciparvi perché almeno in vacanza una vuole fare le cose con calma . Poi un’altra piccola osservazione che nel villaggio in sé manca un po di musica cioè tutti quei bar sulla stra dà ecc dovrebbe avere un po’ di musica per dare quel senso di vacanza proprio invece la musica solo quando si faceva un evento

Ottima struttura, con molti ristoranti e piscine. Mare bello e molte spiagge accessibili.

Nonostante ci siano baie riparate dal vento in caso di clima avverso lo snorkeling sulla barriera corallina non è mai possibile farlo. Nel nostro caso, su sei giorni è stato possibile solo uno.

food quality is great, all the staff are friendly and helpful, amazing & active animation team, clean pools and many pools around everything is great and amazing

travelling to the restaurants

We enjoy a lot, we had a great time, it is the best resort is one we have ever been to. 5 stars and more… All the staff were very attentive to our needs, the reception with ~Hisham Mohamed- who informed us and booked the à la carte restaurants, the fantastic food everywhere and the perfect beach bungalow (as booked). I love the sea very much... unfortunately we had many very windy days, almost always. I could see a murena e a turtle. When it's windy there aren't many options as the lagoon is very shallow, but I found a way to have fun with octopus, rays and various fish.

il resort è grandissimo, ben curato e non si fa fila ai ristoranti, a noi è piaciuto essere nella zona relax bangalow

Tutto

The property includes many facilities plenty restaurants and nice aqua park for adults and kids also the VR lounge is outstanding special thanks to mustafa at the reception he was a so helpful

Nothing

The best staff allover the place, specially Islam from the reception. The room is spacious and clean A-lot of varieties from pools, games and restaurants The whole experience was amazing would definitely come back.