ALRITZ ALMADINAH HOTEL

The toilet was not cleaned properly and the blankets were smelling so bad when in the morning I wake all my body was smelling and I got nausea and vormitting My kids were worried and everything in the property is used and old that all facilities seemed in bad condition They need proper repair and maintenance The AC was so cold and it had not option to control the coldness They have best location and they really should to improve their performance

The housekeeper very good and friendly… i give him 5 star !!!!!! Very helpful

We had terrible experience and received poor service. We were booked for 3 beds room and was given a double bed room small which was cheeper than what we had booked and paid for. When i went to ask for the room change and refund the difference they said they dont understand what i said. It was a communication problem they dont understand or speak basic english.we received the corner room it was very noisy and we couldn't sleep. Bathroom didn't have exhaust fan, it was very humid inside the room.

lobby is tight, very small, also only 4 elevators, verbal fighting breaking out many times,

The closeness of the property to the alharam Room not gettinting cleaned regularly.

Nothing good except the location, which is closer to Haram.

It was a very good stay for us. The hotel is very close to Mosque. The check in time is 4 pm which I found little odd. Overall a good hotel to stay with family.

Excellent location and good price.

Way too cold. Maybe be a bit more considerate of people who don’t like the AC blasting everywhere. But still nice place to stay and near the mosque.

Clean modern hotel with a great location. The hotel was a 3 minute walk to Masjid Nabawi and its amongst plenty of food outlets. The hotel was pretty busy and the rooms look recently developed with good showers. However check the room before setting up for the stay. The bed sheets were dirty and needed to be changed. Service was ok at the desk but it did take 7 hours to get an iron.