Waqf Othman Bin Affan Hotel فندق وقف عثمان بن عفان

Overall it was a great experience staying there because of the services and cleanliness of the hotel.

Good for the price.

Amazing hotel with a good location. It is 5-7 minutes of a straight line walk from gate 327 (Movenpick location). The hotel’s breakfast was nice, I won’t compare it to a name brand hotel but it has close to 20+ items and a live omelette station.

Our stay at the Osman Bin Affan Hotel was far from pleasant. From the moment we entered until we left, it was a nightmare. The reception staff only spoke Arabic, making communication very challenging for non-Arabic-speaking guests. Took us 30 mins to convey the basic message of what kind of room we were after. The housekeeping staff, especially Sajib Mia, were extremely rude and unhelpful. Room service was abysmal, with requests either ignored or poorly handled. To make matters worse, they do not clean the rooms daily, which is a basic expectation in any hotel. If you’re in a busy season and have no other options, this hotel might suffice purely as a place to sleep. However, don’t expect any kind of service or hospitality. I would recommend looking elsewhere if possible.

Good & clean

The building need upgrade. I booked a double bed room online through Expedia.com and got confirmation but when I arrived at the property, I was told at the reception that there is no double bed room available. Instead they put me in a 4 bed room which I took because I didn't have any other choice. They were issuing room keys at front desk without making sure if the room is already occupied or not. I witnessed one such instance while waiting for check in. The cleaning crew unnecessarily will ask your number. I don't know why. The only advantage this place has is it's location which is at a walking distance to Prophets Masjid.

Close to Haram. After shower water gathers near the washroom door so it’s a safety hazard. Some of the hotel staff members are rude. The hotel only deserve 6 rating.

We checked in on Oct. 23, 2024 and after the first day of moving in we started hearing the annoying noise of the alarm going off in the room beside us. We called the hotel reception multiple times and reported this throughout our stay in order to figure out a solution but no action had been taken into immediate effect. We also requested if they can move us to a different 4 beds room but we were told that there is NO 4 beds room available.

10mins walk to masjid. Good room size and facilities. Room service could be better

Property itself was ok however the toilets were very very bad. Masjid was 5 minutes walk which was very convenient. Overall not bad for the price.