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6.9 / 10 Guest Rating

Mercure Jeddah Al Hamra Salsabil Hotel

Jeddah, Makkah Province, 21572, Jeddah, SA

Mercure Jeddah Al Hamra Salsabil Hotel - main view

About the Property

Indulge in Relaxation
Take advantage of the indoor pool and complimentary wireless internet access at Mercure Jeddah Al Hamra Salsabil Hotel. You can also book the banquet hall for special events.

Delightful Dining Options
Savor a meal at the on-site restaurant or grab a quick snack at the cafe. Don't miss the daily buffet breakfasts with a variety of options to start your day right.

Convenient Amenities
Benefit from services like dry cleaning, a 24-hour front desk, and luggage storage. Parking is free for guests, making your stay hassle-free at this centrally located hotel.

Ready to experience comfort and convenience at Mercure Jeddah Al Hamra Salsabil Hotel? Book now for an unforgettable stay.

Facilities & Amenities

Meeting rooms
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Meeting rooms
Free self parking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Couples wishing to share a room must provide proof of marriage. Pool access available from 9:00 AM to 9:00 PM.No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.9
Good16 verified reviews
AI Summary

Guests highly rate the excellent breakfast and frequently praise the .

Categories

Cleanliness4.3
Service7.8
Location6.3
Room Quality7.8
Amenities7.8
Value for Money6.8
Food and Beverage7.8
Overall Experience6.3

Select topics to read reviews

A
Ashraf
Verified booking
Standard Room
Stayed in Jun 29, 2025

"Excellent"

8.0

Breakfast is excellent Reception staff are disqualified

Helpful?
R
Roger
Verified booking
Standard Room
Stayed in May 14, 2025

"Exceptional"

10.0

Clean and efficient, a good option if you are staying in this area

Helpful?
E
EHAMA
Verified booking
friends
Standard Room
Stayed in May 8, 2025

"Excellent"

8.0

友人と二人でツインルームの連泊を予約していましたが、イベントが重なり、初日はダブルベッドルームに宿泊することに。翌日はツインルームに替えてくれるはずが当日になって無理と言われ、必死で交渉してツインルームに替えてもらいました。 ただ、どの部屋もベッドルームの他にソファと机のあるリビングルームのような小部屋が併設されていて、テレビも2台あってとてもゆったりできました。但し、テレビはインターネット接続で、現地のテレビ放送はうまく見られませんでした。殘念。 スタッフは日本人からすると少しいい加減な感じがしましたが、皆さん気のいい方でした。有難う御座いました。

Helpful?
D
Dimitrios
Verified booking
Standard Room
Stayed in May 1, 2025

"Not the best choise for the amount of money i spen"

6.0

Water was not enough for a bath. Checked multiple times during my 2 days stay. At check in i was asked for thr reservation number. Never happened to me again. Organised hotels know and expect their guests. Breakfast was average to good. Room was clean, but the bathroom looked quite old.

Helpful?
A
abdulla
Verified booking
Standard Room
Stayed in May 1, 2025

"Good"

2.0

Very bad in reception and not clean washroom

Helpful?
A
Aude
Verified booking
Standard Room
Stayed in Feb 24, 2025

"Very disappointing for a Mercure"

4.0

I do not understand how Mercure can allow this hotel to be part of their chain. I specifically chose a Mercure in order to benefit from international standards. The service at reception was terrible. The Wi-Fi hardly worked and was very spotty (we had to use the one of the room next door because the one in our room didn't work). The TV didn't work. They use an Internet TV and because the WiFi was so poor, it didn't work. The room was outdated. Eco-friendliness is an unknown concept : they had small plastic bottles for shampoo, shower gel... instead of the big ones you now find in almost all international chains. Breakfast was nothing to write home about. And did I mention how unfriendly the reception was?

Helpful?
J
James
Verified booking
Standard Room
Stayed in Feb 24, 2025

"Exceptional"

10.0

Excellent

Helpful?
S
Sora
Verified booking
family
Standard Room
Stayed in Feb 19, 2025

"Good"

2.0

This hotel is very dirty. Bathrooms haven’t been cleaned for months. Furniture is absolutely filthy and mattresses have insects. The pictures and description on Expedia is all a lie, and the staff admitted that themselves. Save your money and wellbeing and stay away from this property.

Helpful?
M
Michal
Verified booking
Standard Room
Stayed in Feb 5, 2025

"Exceptional"

10.0

good location, tasty breakfast, nice room, nice service

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 8, 2025

"Feedback on Unprofessional Check-In Experience"

2.0

During check-in, I had a disappointing experience with customer service. I was placed on hold while two customers who arrived after me were served first. When I inquired about the situation, the staff member responded rudely and continued assisting another guest, leaving me feeling ignored. Eventually, I was handed the room key without any explanation regarding breakfast or the checkout process. Additionally, there was no senior management available to address or escalate this matter

Helpful?
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