CozySuites at Downtown Phoenix

The inside of the apt is great but you dont have a key and have to enter from the back and go around. There is laundry in the unit, which was great. And the parking was great. It is a bit loud in the area.

There was roaches on property

Need more blankets, mattress on sofa bed horrible-too thin-felt all the metal, better instructions-per leasing office many Cozy Suite clients come in needing assistance, unit has very noisy neighbors in unit-loud voices and music- very difficult to sleep.

Overall this location was booked for a tradeshow event we were attending. Was nice, clean -the only downfall was checking in. After a long flight from the east coast, we a little hard to get inside the property.

Clean apartment. Had a little trouble getting into the building the first night, but had great communication with the rental company to resolve the issue. Had access to the pool, fitness room and game room which was nice.

Management is not on site or even in the same city! We signed up for a suite that was supposed to sleep 6 & I even communicated to them that there were 6 of us. When we got there, there were only 2 queen beds & NO pullout couch or extra twin bed. They refused to refund any money if we moved to a different hotel & there was not another unit available. I had to go buy 2 inflatable mattresses! Getting a hold of anybody was a nightmare! There were only 4 towels in our unit & 4 pillows. They did order us some more from target which was nice but we had booked a unit that was supposed to accommodate that! I spent so much time on my vacation just trying to remedy the problems!

Terrible Check in process & Communication

Unique vacation experience, more of an aparement style, but overall very quiet, tons of amenities in the building. Very easy neighbourhood to get out of to do day trips from!

The suite really needs to be updated with a new area rug very hazardous the corners are sticking up.

Bedrooms were spacious with comfy beds. Enjoyed sitting on the patio in the early morning as the city was waking up.